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Uninstalled. It was not syncing orders correctly and the support team haven't responded to my request for help.
This is a very useful app. service team is also very helpful. The replies are pretty quick. Support many courier services.
I'm NEWBIE BUT I HAVE TO SAY IT WORKS GREAT
Aftership is a tool that makes tracking easy and quick in your online store. A single screen for the customers, They just put order number and check status. Very practical and easy to use.
Had lots of issues as the App simply wouldn't work. Couldn't connect our shop, the App refused to load our orders, and couldn't update the custom tracking page to make it look like we wanted. We asked their support department to see if they could fix it but after at least 6 or 7 emails requesting help we gave up. Incredibly slow support despite automated reply emails re-assuring you they are looking at the problem. Even tried to contact their sales department but got no answer from them either. Wouldn't recommend at all.
Thank you, this app is very useful.
Fantastic!!!
This app is exactly what we were looking for Customer Service mails have reduced by 38% SUPER DUPER
Keep The Good Work Up Guys
Big Thumb Up
I needed help getting set up on my shopify store and Amit was really great! He helped with the "send-from" email address so my emails will be branded with my store name.
Solid App. Is a little difficult at the start. Great idea and hopefully it gets going. Just having trouble Importing from my Shopify and linking my accounts
Normally wouldn't leave a review but to downgrade your plan you have to. Don't like the fact that the tracking pages dont use your header or footer and have aftership branding. If i had to title this review i would call it a bad impression made worse.
We apologize for the inconvenience. We have sent you an email on the registered email address with further instructions to downgrade your plan and to discuss the issue you are facing with the tracking page.
You can always contact us at support@aftership.com (24X7).
Kind regards,
Nitesh Pandey