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I am not the hi-tech know how person but this stuff is absolutely awesome, i have no need to hire a techni guy to programe tracking tool on my page
Customer service sucks. Back and forth, back and forth. Not addressing my questions. Responses felt scripted. I do feel bad writing a negative review, but they really need to get their CS folks up to speed. Trackr rocks btw.
Very good support. Thank you for your support and patience.
Sehr gut :) Schnelle und klare Antworten von Support und einfaches nutzen, kann ich nur weiterempfehlen.
Waste of time. Will NOT work unless you will pay for their premium membership. Contacted customer Service Never got any reply.
i was quite upset when I started receiving e-mails with foul words,
not necessary, not professional, very rude, and inappropriate so i left,
i do not know who thought that would be a good idea, but they need to be fired
do not contact me again
Perfect. I just downloaded it and I was able to track the shipments from shipping to delivery. Also, my customers were able to track their orders right from shipping time to delivery time. I woul;d recommend it for others who are in need of tracking shipments.
Hello,
Thank you for your feedback.
We always try to provide best-effort support in order to provide the best experience.
Please feel free to reach us. We are available 24x7.
Regards,
Mukul Saxena
How is it possible that EVERY username that I could come up with including my name was taken? Fraud....? Collecting info maybe...?
I just downloaded this app to see how it is and it started to send automatically emails & SMSs to my customers from my private email! My store is not even in English so the language is wrong and the emails did not look good at all. Be very careful downloading this app!!
Thanks for sharing your valuable feedback.
It is unfortunate to know that your experience with our app was not up to your expectations.
Certain features are auto-enabled to help users experience the functionality of the features. These features can easily be disabled and customized, per the user’s discretion.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered and I have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. I am glad to confirm that your suggestions have been incorporated to make your experience better with the application. The auto-enable feature has been disabled and can only be enabled as per the requirement.
Once again, I apologize for the inconvenience caused to you and also want to assure you that you are our valued user and we will ensure that you will be delighted with our services.
Regards,
Neelima Aggarwal
Team AfterShip
Tried this for www.beneathyourmask.com but wasn't able to integrate in time. Will try them again if our current option doesn't pan out.