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The support is very competent and can be called up quickly via chat. However, the price is exaggerated! The starter package is ok, but you have to pay a lot of money to be able to choose another language (in my case German). Price = MUCH TOOO HIGH
Support = TOP
Thanks for your valuable feedback.
We are pleased to know about your experience with our Support team and that we were able to meet your expectations.
It is our constant endeavour to delight our users and provide them with an engaging experience. I have noted your feedback related to the price and have forwarded it to our product team.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Neelima Aggarwal
Team AfterShip
I used this product to look professional as possible as well as brand name it, it has certainly done that more. I am very pleased with the service.
Optimo produto e muito boa assistência. Recomendad para poupar algum tempo e dores de cabeça com os envios.
Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Super good service, got me in a video call to explain all the answers to my 1 million questions (lol). Honestly better service than Shopify themself!
I wasn't able to install it - I believe is a good App, but up to now, I'm not able to evaluate -
Kind regards
Ankit was super. His knowledge and patience with me was exceptional. A true customer service representative
Quick and easy response. It get straight to the point and what I need. Pricing are a little better compare to other apps.
Great plugin and the support team is 5 stars. I will be really excited when they add the option to edit SMS templates so you can customize the user experience.
I just started, and the customer service team was great, he answered my question really quick. I will come back with better feedback after I used for some time. The setup was easy,
Really good app, liked it right away. Provides lots of customization options and the support is amazing, special thanks to Nitin. Truly satisfied with it. 10/10.