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Saransh is truly a very professional and patient individual, an excellent English customer service expert! He answered all my questions...
But the Chinese customer service in their company is absolutely terrible. There's a person named Jason Zhu, extremely arrogant and irrational. He's the worst customer service representative I have ever encountered.
Thank you for taking the time to provide us with your feedback. We greatly appreciate all forms of feedback as it enables us to improve our products/services and enhance the overall experience for our customers.
We are sorry to hear that your experience with one of Team member did not meet your expectations. Our goal is to provide exceptional service, and we regret any inconvenience caused to you.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
The person who helped me was great
Saransh Kesarwani was very knowledgable and very helpful.
good
Très bien
It was great to have talk with Saransh.
He resolved my doubts succesfully.
服务很好
hui
thanks for helping saranh, this guy explaned me eveythig esay and it was so helpfull
hihly reccomended