レビュー (4,785)

総合評価
4.7
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の9%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2024年8月29日

App works fine, just that they will charge your shopify account for multple charges and you will spend days to get it reversed.

Shopify doenst help either.. I wouldnt recommend this app for the simple reason you will need to spend time adjusting your charges.

LATHR
カナダ
アプリの使用期間:2ヶ月
AfterShipが返信しました 2024年8月30日

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

We have checked that you contacted us for billing related issue and we have resolved your concern over the chat. We have scheduled a call for you proactively to address your concern and ensure your doubts are clarified.

We really value your business and we've sent you an email and looking forward to your revert to make your experience better.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

2024年11月21日

Les intervenants sur le chat sont très compétents et rapides à solutionner les problèmes, notamment Aditya qui m'a aidé pour certains endroits de traduction (bouton, boite de texte etc ..) Merci à Aditya

Maison Cocon
フランス
アプリの使用期間:17日
2024年8月13日

Its easy-to-use interface and live tracking feature make it simple for us to manage multiple orders at once. It has greatly improved our efficiency and saved us time. Great app!

Panora
ドイツ
アプリの使用期間:約1ヶ月
2024年9月5日

This is the ultimate beginner friendly shipping add-on. complete free for 50 pcs per months!

ComfyVibes
中国
アプリの使用期間:7日
2024年7月10日

Only just started using the app but contacted customer support to help with setup and they were super helpful, even offered a demo call to help get me started. Early days but based on my experience, would highly recommend!

Alfresco Chic
イギリス
アプリの使用期間:12ヶ月
2024年8月20日

The tracking dashboard is intuitive and user-friendly, which has made tracking orders so much less overwhelming. The ability to monitor those pesky longer delivery window items that my customers ask for on their website reduces the time and mistakes in emails. The app really delivers pronounced value to any busy shop owner. Thanks AfterShip!

Naturalis
アメリカ合衆国
アプリの使用期間:2ヶ月
AfterShipが返信しました 2024年8月21日

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024年10月17日

confusing - on the app store FREE, then install, then I got email that my trial ends tomorrow, nice, instant uninstall

Musician's Tees
スロバキア
アプリの使用期間:6日
AfterShipが返信しました 2024年10月18日

Thank you for taking the time to share your feedback. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better experience for our customers.

We sincerely apologize for any inconvenience you experienced. Our goal is to provide exceptional service, and we regret that we did not meet your expectations on this occasion. Your concerns are important to us.

After reviewing your case, we'd like to inform you that we are offering a 7-day free trial, which you have subscribed to. We can extend the trial for you if needed. As a solution, we are pleased to provide an additional trial extension to your account at no extra cost. Our aim is to ensure a smooth and seamless experience for you.

We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us.

For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

2024年8月13日

Saransh was very helpful today in helping me to set up this. I thank him.

StepUp Coffee
カナダ
アプリの使用期間:6ヶ月
2024年7月22日

I recently started using AfterShip Order Tracking for my business, and I must say, the experience has been wonderful. The platform is incredibly user-friendly and has significantly improved the way I manage my shipments. The real-time tracking feature is a game-changer, providing both me and my customers with up-to-date information on the status of orders.

Spiritual Beauty Treasures
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年8月22日

User-friendly, reliable, and feature-rich. This app exceeded my expectations and made everything so convenient!

Maldi
ブルガリア
アプリの使用期間:5日