Avaliações (4 764)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
17 de outubro de 2024

Rajat was quick and easy to work with! He explained the process very well and I was able to correct an issue within 15 minutes. Nice job!

Nomadic Innovations
Estados Unidos
About 3 years usando a aplicação
4 de outubro de 2024

In terms of AfterShip itself, might not be the most reflective of your business by itself. But better compatibility with Shopify would be great, in terms of starting a premium plan, which can only be done by the store-owner. Might be a better feature to have when other employees are given admin rights, that they would also be able to start the premium trial themselves, instead of having to bother the CEO with mundane tasks such as this.

In terms of Customer Support, I would like to point out the Garvita was amazing. Although I was a bit frustrated and gave her a hard time, she stayed professional and tried to help me as much as she could. Albeit, she was not able to help me further, due to Shopify being the problem apparently, she directed me in the right direction.

CORE
Suíça
Over 2 years usando a aplicação
Questão respondida por AfterShip 5 de outubro de 2024

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

13 de setembro de 2024

So nice service, I having problems with html code, but your guys help me with that. I love it!

SCOUTLITE USA INC
Estados Unidos
Almost 2 years usando a aplicação
30 de setembro de 2024

I have to say, the AfterShip Tracking team really impressed me with their customer service. They responded quickly to my questions and patiently guided me through the app's features and functionalities. Thanks to them, I've been using the tracking tool almost daily, and it's been a great investment for my business.

NoFace Designs
Estados Unidos
8 months usando a aplicação
21 de setembro de 2024

It's very handy considering I can't track with Shopify due to my main product type. Along with getting a free trail.

Rise and Effect
Estados Unidos
10 months usando a aplicação
21 de outubro de 2024

Garvita Kant was wonderful and helped me with the issue! She's also very kind and patient! Thanks aftership!

FINESSE
Estados Unidos
Over 2 years usando a aplicação
9 de agosto de 2024

The best app for tracking which allows notifying by email each customer where the parcel is.

Brother & Sisters
Reino Unido
About 6 years usando a aplicação
12 de setembro de 2024

I have used this app in my old shop for and long time, Thank you so much for the wonderful support!

ARES Online Store
Hong Kong, RAE da China
Over 1 year usando a aplicação
5 de setembro de 2024

I just came across couple issues with finding solution for Filters and custom fields. Support team- *Nitin* right away helped me with Sharing screen and direct me to right way without rushing things. Kudos to After Ship team!!

Sachi Skin
Singapura
About 1 month usando a aplicação
2 de agosto de 2024

Thank you very much, Ritika !

I appreciate the assistance you provided me today with my AfterShip Tracking account. Your customer service is excellent and very helpful.

SPLASHBUY
Estados Unidos
Almost 7 years usando a aplicação