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not bad
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand ...
Premium is really overpriced. I did premium purely for the custom tracking domain, but majority of the premium features you need to spend a few thousand a month for Shopify Plus to use. The auto-guessing the carrier with premium is almost always wrong. Every day I have to manually assign the carrier to the shipments. Glitches keep happening where it looks like packages are all in one package when ...
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you've encountered and appreciate your detailed insights.
We are genuinely sorry ...
3 Stars, i have not used it or discovered it potential yet
Don't have an opinion yet, just giving up to popups asking to leave a review.
I'm not even sure what this plugin does beyond the basic capabilities for Shopify. $200 /month so customers can have a streamlined tracking page? no thanks
Hello,
We can have a quick discussion in order to explain the features, provided by AfterShip.
One of the members of the concerned team will reach out to you over the email.
...100 orders tracking is just not enough. You might say we can't ask for more from a free plan but $10 for 101 orders is way too much in India.
Moreover, not all couriers are covered so many a times the wrong courier gets linked creating problems. Needs major work on the mobile app, can't do much with apart from getting notified.
Just got it, looks okei. Had to "fix" little on the page first time i got in (pop-up from maker) so i did not need to start 14 day trail. But this is not so good i think. You should let people choose or have to upgrade after x trackings and so. Me that just started might not get all up in 14 days so i dont know what i need and not. but apart from that , looks good. And also do not "force" to ...
Some tracking is not updated. I use Thailand Post and even though it says "delivered" on Thailand Post official website, on Aftership it's barely updated anything. This happens to some tracking numbers. Support wasn't useful and said it's correct, even though it clearly isn't. I still like Aftership, but you have to double check your tracking.
good app but forced to write a review because they won't remove that annoying 'leave a review' bar from their dashboard asking you to write a review
If i could give 0 stars I would do it. I have contacted support for 5 days trying to solve an issue we are having, aligning the correct carrier to each order. They keep saying it is fixed and it's not. I was finally able to get a meeting with their developers so we could fix it and no one showed up. Extremely unprofessional Edit - They fixed the issue after this.
I can see that you are not happy with the customer service support as your issue regarding aligning the correct carrier to each order was not resolved. I apologize for the ...