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It's great to offer order tracking on our web site. I use Premium with customized notification emails but I really miss that I couldn't give it a test ride before going live.
I would really like it if customer name or shopify order number were to be displayed on the tracking page. Also the ability to sort by date order would be helpful too. So far I am really liking the integration with Klaviyo.
Good app! all is automate no new to handle yourself. Hope the SAV is proactive too. I recommande Thanks
seems every shopify based e-commerce needs!
I'm a new store and recently downloaded it. I'm not sure yet what it can do? Ask me in two weeks or so. I hope to have more information about this particular app by then. At least that's my hope.
We are glad to know that you have downloaded our app recently.
Please explore the app and we are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com.
We will do our best to make sure your experience with us is worth a 5-star rating.
Regards,
Rupam Sarma Tamuli
Team AfterShip
i am the newer about shopify, and do not know how to use. have to learn
I used this app to make a good track my order page. went really well. its easy to make one and its really responsive
Excellent app is very useful and you can put it in your website
Just set it up. Customer/tech service on Chat was invaluable. Wanted to applaud that first. CS is vital. Good job.
Thank you for your valuable feedback.
We are pleased to know that we were able to meet your expectations.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip
The app solves a very important problem. Customer service is very friendly and patient, but their response to enquiries feels scripted rather than a staff that is supremely knowledgable and knows the build of their app inside out. I also wish that the documentation for how to use the app was a little bit better. The Youtube videos on their channel seem to leave a lot of information out. Overall not a bad experience. I am still new to using the app, so i may return with a different review.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
Thank you for your feedback. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip