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I love this app, it has been smooth sailing with automation, I just have a few troubles but i think it is just operator error!
Still the leader in tracking experiences for customers. More expensive but it works. Some issues auto-detecting Hong Kong post tracking numbers for some reason though.
I recently started using AfterShip Order Tracking for my business, and I must say, the experience has been wonderful. The platform is incredibly user-friendly and has significantly improved the way I manage my shipments. The real-time tracking feature is a game-changer, providing both me and my customers with up-to-date information on the status of orders.
Great customer service. I was really stressed with an issue i was having, but Garvita patiently assisted me in identifying and resolving the problem. Thank you.
Professional & Knowledgeable, very helpful, solved my questions quickly and efficiently.
Its easy-to-use interface and live tracking feature make it simple for us to manage multiple orders at once. It has greatly improved our efficiency and saved us time. Great app!
After months of working with the AfterShip app and its customer service team, I can confidently say that they're one of the most reliable vendors I've worked with. They respond quickly to concerns and always follow through with helpful suggestions. I appreciate such attentive and personalized service.
Nice product. A lot of features. Helps out a lot. Free plan is also included. I like it. Support is very good and fast. Thanks a lot.
Saransh was very helpful today in helping me to set up this. I thank him.
App works fine, just that they will charge your shopify account for multple charges and you will spend days to get it reversed.
Shopify doenst help either.. I wouldnt recommend this app for the simple reason you will need to spend time adjusting your charges.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We have checked that you contacted us for billing related issue and we have resolved your concern over the chat. We have scheduled a call for you proactively to address your concern and ensure your doubts are clarified.
We really value your business and we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip