Avaliações (4 768)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
Editado a 20 de agosto de 2024

Merci beaucoup à Ritika pour sa réponse rapide et prise en charge efficace!

Nowa Cosmetics
França
3 days usando a aplicação
2 de junho de 2024

Really easy

Sweetie Shoppers
Estados Unidos
About 1 month usando a aplicação
30 de maio de 2024

Great job

CROSSxNAILS weargood CLOTHING
Reino Unido
19 days usando a aplicação
15 de fevereiro de 2024

Saransh assisted me with activating my service. It was swift and smooth. I launch in 2 days so I will be able to review the app in more detail. Stay tuned

The Garden and the Sea
Estados Unidos
3 months usando a aplicação
17 de maio de 2024

GOod!

Thomas Tools
Malásia
Over 6 years usando a aplicação
17 de janeiro de 2024

Aseem and Nitin were absolutely fantastic. They fixed everything in a timely manner and also taught me a few new features. Highly recommend!

Animate Yerba Mate
Estados Unidos
6 months usando a aplicação
17 de janeiro de 2024

I just installed today so had a few questions and Rajat Saini from support immediately jumped in to help me. He set up a screen share and walked me through everything. I haven't tracked any shipments yet but I have to give a shoutout to their support team!

Cushy Footsie
Estados Unidos
22 days usando a aplicação
Editado a 6 de setembro de 2024

Their customer support is one of the best we ever had.
Thank you very much for the help Aditya!

Dreamwerks
Estados Unidos
8 months usando a aplicação
19 de dezembro de 2023

Great work from Priti Just had an extra 7 days for my free trial, many thanks AfterShip...

Xpress Connect
Reino Unido
4 months usando a aplicação
19 de maio de 2024

The customer service is non existent. Emailed with an urgent query and have been waiting for days. FYI I am on the paid plan with this app. No response at all and have followed up multiple times now. Very disappointed.

Zukyun Beauty
Hong Kong, RAE da China
7 days usando a aplicação
Questão respondida por AfterShip 21 de maio de 2024

Thank you for your valuable feedback.

We understand that you are dissatisfied with the support, which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations.

Additionally, we have checked but could not find any conversation over chat or email. As we were unable to locate any emails with your email ID or the store name - Zukyun Beauty.

To address this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to provide a great customer service and support experience.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip