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Great App allows you to Track orders any time, very convenient.
Love the dashboard and easy to use !
Best customer service ever.
Quick and easy to setup and doesn't require a rocket scientist to figure out how it works. Recommended app to have for simplified tracking !
Support of this app is very good. Just needed help and they not only answered my questions but connected on a video call with me
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
so far i am not impressed with it . the app is not reading an order that is placed in my store. installed the code , connected but doesn't see an order that was placed even though i manually synced the app twice. I don't know if its the app or if i missed a step. but there does not seem to be a tutorial to get a tracking code. The advertisement says automatically send tracking code to customers. but so far it doesn't even see orders, let alone find a tracking code. It's useless to me or anyone else. You need to explain better what the app is supposed to do cause i can't figure it out!
Ankit was fantastic today. He was very helpful and we are happy to be using AfterShip.
Great tracking app. Excellent integration with shopify, seller and buyer.
Great service and quick
So far, I'm very happy with the app! It allows my customers to look up orders and I can manually input shipping for orders that I have to fulfill myself (not through the fulfillment partner). It sends emails & SMS messages as well! Annnddd the customer service has been great!! Each time I send a chat message, someone responds within a minute or two. Good stuff so far! Thanks Aftership!!
Have just installed this app & seems great so far. Needed help & support was very quick and helpful.
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip