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not so human kind, i can't get email, can't login, can't find my password....
forced to leave a review to choose the free plan? seems unfair given I havent even tested the platform yet.
Here at Savage Survivalist we value our AfterShip app because it helps with our backend process and tracks our shipments. It is easy to setup and easy to operate. Thank you AfterShip!
just started ...
looks very easy to use ....
There is an issue with my order notifications not going through.
Sample Order Tracking: 1000021118952
I contacted the chat 'Ritika' and she promised and escalation but still waiting for an update. This is urgent for me.. can someone help ? Incase this review didn't get updated, the issue never got resolved.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We do understand that you faced an issue of email notifications not getting sent to the customers and for that, we have already escalated it on a priority basis to get it resolved at the earliest.
We really value your business and also we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Support was helpful but not impressively fast. It is an extremely useful service, which although a little technical to get functional, is well worth the effort. Great product.
Debashish was very helpfull and kind. He helped me right away! I will reccomend this app if you need a professional app to track your orders.
Aftership is allowing us two accomplish a user friendly linkage of Southeast Asia courier data into the tracking portal, which is saving us a good deal of time. It is also allowing us to facilitate partial order fulfillment. This allows us to keep our subscribers up-to-date.
Can't really say too much as only been using for a few days but for a free app this seems to be the balls. Just the fact that you can add a personal tracking page to your website is huge. I'm sure it's going to be a blessing going forward.
Don't know what i would do with out it! I love It