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This is an essential app I would definitely recommend to a friend or owner of a business! It's simply a win-win as it is completely free (mostly).
No notification of additional charges outside of the package, charging expensive monthly fees.
The feature should stop after the end of the package and should not continue to be calculated extra
Thanks for sharing your valuable feedback.
I am sorry to know that you are concerned about not receiving notifications of additional charges and getting charged an expensive monthly fee.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered and I have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. I am glad to confirm that your suggestions have been incorporated to make your experience better with the application.
Once again, I apologize for the inconvenience caused to you and also want to assure you that you are our valued user and we will ensure that you will be delighted with our services.
Regards,
Rupam Sarma Tamuli
Team AfterShip
One stop shop for Tracking and Delivery of items. Very handy and convenient
Great app. The customer support team are very responsive and helpful. So far so good. Thank you Aftership
I used AfterShip to help my Clients Track there orders and Its amazing how its yeilding positive reviews on from my clients side. Thanks for the amazing work
Really good app. Helped me a lot.
I came to pick up the aftership badge and was answered within 3 minutes. Fast and good service. Recommaned
Installed this app recently..hope it will be awesome
The dashboard clearly shows that I'am on the FREE plan.
I had this app installed for multiple months without paying a cent. Guess what out of the blue I got a charge for $300 on a plan I'am not supposed to be chagred.
I will update this review If this is resovled but after unsucessfull attempts of getting this resolved with the customer supprot I'am left with having to dispute this charge on shopify and with my bank.
As of now I would recommed anyone reading this to just look for a different app.
Kind regards.
Customer service is very reliable and will help you with any problems. I contacted them and they were able to reply and solve my problem in under 10 minutes.