Avaliações (4 772)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
5 de setembro de 2024

This is the ultimate beginner friendly shipping add-on. complete free for 50 pcs per months!

ComfyVibes
China
7 days usando a aplicação
10 de outubro de 2024

garvita has been very helpful!

Carv
Estados Unidos
2 months usando a aplicação
13 de agosto de 2024

Saransh was very helpful today in helping me to set up this. I thank him.

StepUp Coffee
Canadá
6 months usando a aplicação
30 de outubro de 2024

Good customer service along with the amazing features it offers.

Zfg💗Culture
Estados Unidos
2 days usando a aplicação
9 de novembro de 2024

A little harder to navigate features that I would have expected and quite expensive for premium features but generally seems to be a good app.

Raspberry Stores
Reino Unido
6 days usando a aplicação
Questão respondida por AfterShip 10 de novembro de 2024

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

22 de agosto de 2024

User-friendly, reliable, and feature-rich. This app exceeded my expectations and made everything so convenient!

Maldi
Bulgária
5 days usando a aplicação
11 de outubro de 2024

Super impressed with their customer service - they went above and beyond to help me set everything up, which made a big difference. Highly recommend!

Torreus
Estados Unidos
8 days usando a aplicação
Questão respondida por AfterShip 12 de outubro de 2024

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

1 de outubro de 2024

I have received wonderful service from Garvita

Dream-t
Israel
18 days usando a aplicação
6 de agosto de 2024

Premium is really overpriced. I did premium purely for the custom tracking domain, but majority of the premium features you need to spend a few thousand a month for Shopify Plus to use. The auto-guessing the carrier with premium is almost always wrong. Every day I have to manually assign the carrier to the shipments. Glitches keep happening where it looks like packages are all in one package when there are multiple packages, so I get angry emails from customers demanding refunds when only one item arrives. It keeps importing tracking numbers twice. It also isn't fair that they will only let premium have a custom domain. My Apple and PC devices won't load the AfterShip link because it thinks its spam. I downgraded from the premium $239 a month down to the $59 plan. When you pay that much for an app every month, you expect it to work smoothly. $59 is all its worth to me.

The Autistic Innovator
Estados Unidos
About 2 months usando a aplicação
Questão respondida por AfterShip 7 de agosto de 2024

Thank you for taking the time to share your feedback. We sincerely apologize for the issues you've encountered and appreciate your detailed insights.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

We completely understand your frustration with the shipment's import and auto-detection issues.

We really value your business and we've sent you an email with all the updates and looking forward to your revert to make your experience better.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

12 de outubro de 2024

Extremely convenient and customizable tracking for customers. Support is quick to respond and extremely helpful.

Fluffie
Canadá
1 day usando a aplicação