Avaliações (4 772)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
9 de setembro de 2024

Great app lots of perks

The Creative Exchange Hub
Estados Unidos
21 days usando a aplicação
17 de outubro de 2024

confusing - on the app store FREE, then install, then I got email that my trial ends tomorrow, nice, instant uninstall

Musician's Tees
Eslováquia
6 days usando a aplicação
Questão respondida por AfterShip 18 de outubro de 2024

Thank you for taking the time to share your feedback. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better experience for our customers.

We sincerely apologize for any inconvenience you experienced. Our goal is to provide exceptional service, and we regret that we did not meet your expectations on this occasion. Your concerns are important to us.

After reviewing your case, we'd like to inform you that we are offering a 7-day free trial, which you have subscribed to. We can extend the trial for you if needed. As a solution, we are pleased to provide an additional trial extension to your account at no extra cost. Our aim is to ensure a smooth and seamless experience for you.

We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us.

For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

30 de agosto de 2024

good to have this app

ShoppingoHub
Índia
4 months usando a aplicação
30 de setembro de 2024

Terrible support, constantly having to fix issues. Their system is too complicated and buggy. Moved on to Parcel Panel already and much happier.

Vape Shack
Estados Unidos
22 days usando a aplicação
Questão respondida por AfterShip 1 de outubro de 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users. Our goal is to provide exceptional service, and we regret that we did not meet your expectations on this occasion. Your concerns are important to us.

Upon reviewing your case, we noted that you reached out regarding the import of duplicate shipments, To address this, we were happy to offer an additional shipment quota to your account at no extra charge. Our goal is to make the process as seamless as possible for you.

We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us.

For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

Best regards,
Team AfterShip

27 de setembro de 2024

Great customer service. Aseem was very helpful in resolving my problem.

Tech Top A
Canadá
About 22 hours usando a aplicação
15 de agosto de 2024

thank you

Betesamuel
Estados Unidos
About 2 years usando a aplicação
10 de setembro de 2024

AfterShip has excellent customer service.

Deeply Sweet Gifts
Estados Unidos
8 days usando a aplicação
18 de setembro de 2024

very easy to use and provides all the necessary needs for the order tracking.

JAGIARA
Reino Unido
About 23 hours usando a aplicação
23 de outubro de 2024

Nice app, a little bit hard to use, but survice is good problem solved

WOOglasses
Reino Unido
34 minutes usando a aplicação
11 de junho de 2024

So far so good. I love that AfterShip has a free plan which is perfect for new small businesses like mine that has small number of orders per month.

K.inc Beauty
Austrália
5 months usando a aplicação