Avaliações (4 799)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
17 de junho de 2024

Deep, was very patient with me and helped me understand how to "Map" my shipping and how to have better overall understanding of how to use the platform. Thank you Deep for your professionalism and patience with me, as I am still new to all of this.

TikShop Til U Drop
Estados Unidos
27 dias usando a aplicação
17 de junho de 2024

Great App, does everything we need it to do though it is a little pricey. Quick response with customer service though.

Chess House
Estados Unidos
Mais de 6 anos usando a aplicação
Questão respondida por AfterShip 18 de junho de 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

10 de outubro de 2024

garvita has been very helpful!

Carv
Estados Unidos
2 meses usando a aplicação
6 de agosto de 2024

Premium is really overpriced. I did premium purely for the custom tracking domain, but majority of the premium features you need to spend a few thousand a month for Shopify Plus to use. The auto-guessing the carrier with premium is almost always wrong. Every day I have to manually assign the carrier to the shipments. Glitches keep happening where it looks like packages are all in one package when there are multiple packages, so I get angry emails from customers demanding refunds when only one item arrives. It keeps importing tracking numbers twice. It also isn't fair that they will only let premium have a custom domain. My Apple and PC devices won't load the AfterShip link because it thinks its spam. I downgraded from the premium $239 a month down to the $59 plan. When you pay that much for an app every month, you expect it to work smoothly. $59 is all its worth to me.

The Autistic Innovator
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por AfterShip 7 de agosto de 2024

Thank you for taking the time to share your feedback. We sincerely apologize for the issues you've encountered and appreciate your detailed insights.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

We completely understand your frustration with the shipment's import and auto-detection issues.

We really value your business and we've sent you an email with all the updates and looking forward to your revert to make your experience better.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

27 de setembro de 2024

Its very easy to setup and use especially when you are short on time.

ARANYAA
Canadá
6 dias usando a aplicação
18 de julho de 2024

Nice product. A lot of features. Helps out a lot. Free plan is also included. I like it. Support is very good and fast. Thanks a lot.

Gidona
Áustria
8 dias usando a aplicação
27 de junho de 2024

Nitin was very helpful in assisting us with our shipment tracking, thank you.

Etchr Lab
Austrália
Mais de 2 anos usando a aplicação
12 de agosto de 2024

After months of working with the AfterShip app and its customer service team, I can confidently say that they're one of the most reliable vendors I've worked with. They respond quickly to concerns and always follow through with helpful suggestions. I appreciate such attentive and personalized service.

My Doggo Dream
Panamá
5 dias usando a aplicação
11 de outubro de 2024

Super impressed with their customer service - they went above and beyond to help me set everything up, which made a big difference. Highly recommend!

Torreus
Estados Unidos
8 dias usando a aplicação
Questão respondida por AfterShip 12 de outubro de 2024

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

30 de agosto de 2024

Personally, I use aftership for all my business because they do for me what exactly I need and help me monitor and track deliver seamlessly

Chloa La Moda
França
14 dias usando a aplicação