AfterShip Order Tracking

This is good ...unfortunately i cant add my local courier here in my country

I've been really impressed by the level of customer service provided by AfterShip. Not only is their support team knowledgeable about the app, but they are also friendly and welcoming, making it easy to get the help I need. Thank you, AfterShip, for making me feel like a valued customer.

My initial experience with Aftership was poor.

I had a problem and sent 5 emails over the course of 22 days without getting a response.

My review on 20th Aug 2020 was 1 star and read as follows:

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AVOID. Hands down the worst customer service of ANY app I've installed. I have sent around 5 emails over the last 22 days without ever getting a response to my query.

This also isn't a small issue. ...

So far so good. We will see if it works when package is delivered.

Normally wouldn't leave a review but to downgrade your plan you have to. Don't like the fact that the tracking pages dont use your header or footer and have aftership branding. If i had to title this review i would call it a bad impression made worse.

So far not a fan. Two major flaws I have noticed thus far. 1. If your order contains five products shipped from different manufacturers, they receive five emails with the same order number on them, but they have no clue which product the emails are regarding. 2. If the shipping data has Chinese text in it, the email from Aftership retains that text in the email sent to the customer. I can send ...

it's the first time that I will try the app so let's see what I can get. Hopefully more sales. It has good features too

Fantastic app! Improves customer experience and gives us and our customers a quick shipping analytics to help us understand and improve our shipping process.

mmm idk yet

Perfect. I just downloaded it and I was able to track the shipments from shipping to delivery. Also, my customers were able to track their orders right from shipping time to delivery time. I woul;d recommend it for others who are in need of tracking shipments.