Avaliações (4 785)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
15 de setembro de 2017

This is good ...unfortunately i cant add my local courier here in my country

Fit Fab Online Shop
Filipinas
29 dias usando a aplicação
26 de dezembro de 2023

I've been really impressed by the level of customer service provided by AfterShip. Not only is their support team knowledgeable about the app, but they are also friendly and welcoming, making it easy to get the help I need. Thank you, AfterShip, for making me feel like a valued customer.

Dripity Ice
Estados Unidos
28 dias usando a aplicação
Questão respondida por AfterShip 27 de dezembro de 2023

Dear Customer,

We appreciate your kind words for our customer service & the support team.

While we strive to provide exceptional support to assist our customers, we always ...

Editado a 20 de agosto de 2020

My initial experience with Aftership was poor.

I had a problem and sent 5 emails over the course of 22 days without getting a response.

My review on 20th Aug 2020 was 1 star and read as follows:

------

AVOID. Hands down the worst customer service of ANY app I've installed. I have sent around 5 emails over the last 22 days without ever getting a response to my query.

This also isn't a small issue. ...

Piccy
Reino Unido
24 dias usando a aplicação
19 de novembro de 2013

So far so good. We will see if it works when package is delivered.

Pochetti
Canadá
20 dias usando a aplicação
Editado a 20 de outubro de 2020

Normally wouldn't leave a review but to downgrade your plan you have to. Don't like the fact that the tracking pages dont use your header or footer and have aftership branding. If i had to title this review i would call it a bad impression made worse.

Home Safe Health
Estados Unidos
17 dias usando a aplicação
Questão respondida por AfterShip 20 de outubro de 2020

We apologize for the inconvenience. We have sent you an email on the registered email address with further instructions to downgrade your plan and to discuss the issue you ...

14 de julho de 2017

So far not a fan. Two major flaws I have noticed thus far. 1. If your order contains five products shipped from different manufacturers, they receive five emails with the same order number on them, but they have no clue which product the emails are regarding. 2. If the shipping data has Chinese text in it, the email from Aftership retains that text in the email sent to the customer. I can send ...

Veggie Think
Estados Unidos
15 dias usando a aplicação
4 de abril de 2020

it's the first time that I will try the app so let's see what I can get. Hopefully more sales. It has good features too

IKARIDEN - Summer is Coming
Alemanha
14 dias usando a aplicação
Questão respondida por AfterShip 6 de abril de 2020

Thanks for the review. Please keep us posted.

2 de agosto de 2017

Fantastic app! Improves customer experience and gives us and our customers a quick shipping analytics to help us understand and improve our shipping process.

Accra Free Market
Gana
13 dias usando a aplicação
9 de abril de 2020

mmm idk yet

MauiJewelryStore
Espanha
9 dias usando a aplicação
11 de fevereiro de 2021

Perfect. I just downloaded it and I was able to track the shipments from shipping to delivery. Also, my customers were able to track their orders right from shipping time to delivery time. I woul;d recommend it for others who are in need of tracking shipments.

KOUMA Clothing
Estados Unidos
8 dias usando a aplicação
Questão respondida por AfterShip 11 de fevereiro de 2021

Hello,

Thank you for your feedback.
We always try to provide best-effort support in order to provide the best experience.

Please feel free to reach us. We are available 24x7. ...