评论 (4,602)

整体评分
4.8
每个评分等级的数量
  • 83% 的评分是 5 星
  • 9% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2024年6月11日

So far so good. I love that AfterShip has a free plan which is perfect for new small businesses like mine that has small number of orders per month.

K.inc Beauty
澳大利亚
5个月 人在使用应用
2024年4月10日

Awesome app! They have been around for ages and it definitely shows as they are easily the best tracking app more importantly the customer service is one of the best on Shopify, its even better than shopify support haha! Rajat helped me out and is great, super patient and easygoing going and helpful! Definitely recommend

RoseGold & Black Pty Ltd
澳大利亚
2年多 人在使用应用
2024年6月15日

Nitin Kunwar helped me very fast and made everything work amazing support thank you very much!

MyPaJo
德国
大约2年 人在使用应用
2024年6月13日

The AfterShip Tracking app not only does a great job with records for shippings. They have excellent customer service. Quick and informative customer support - you do not find this daily. Their compassion is evident as they support their customers both textually and in words. Highly recommend!

CraftoyX
中国
6个月 人在使用应用
2024年5月9日

I love this app. It's efficient and beneficial for myself and my customers. The customer service is amazing.

Snazzy Jahzzie LLC
美国
接近6年 人在使用应用
2024年6月15日

Expensive, but worth the money. My store has had a lot of customer issues with China shipping tracking because some of my store is dropshipped and tracking numbers often change before going into transit. Shopify's built in tracking created a whole mess of customer issues for me sending only one tracking number, but AfterShip has solved all those issues. It integrates with Cainiao so customers can get tracking updates finally. I love that customers can see every package in their order all on one page. Customers are excited about this massive order tracking upgrade too. Having a custom domain helps create a new level of professionalism to my store, and it's much easier to refer people to that link than the weird AfterShip link. It took me 3 days to figure out every little detail on how to use it, but I am glad I made the upgrade to Premium. Well worth it.

The Autistic Innovator
美国
4天 人在使用应用
2024年6月17日

Great App, does everything we need it to do though it is a little pricey. Quick response with customer service though.

Chess House
美国
6年多 人在使用应用
AfterShip & Automizely已回复 2024年6月18日

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024年6月5日

Very fast with assistance and extremely thorough. Was able to to speak to an agent and resolve issue immediately.

Flat Broke Speed
美国
5年多 人在使用应用
2024年6月18日

This application is so easy to use and their customer service is awesome!

Hunter Fan
美国
3年多 人在使用应用
2024年6月4日

It's comforting to know that this app has dedicated customer service that is available to assist us. I had a technical issue with the tracking feature and created a ticket through the support system. The team responded within a few hours and solved my issue instantly. Highly recommend this app for its reliable service!

VelWise
瑞士
大约1个月 人在使用应用