AfterShip Order Tracking , 3,771 条评论

整体评分
4.7
每个评分等级的数量
  • 81% 的评分是 5 星
  • 10% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2023年3月27日

Great app and customer service.
Helped me with an extended trial and a 10% discount on my order.
Aseem helped me also with finding the documentation on Aftership for the Rest API

WorkStuff
比利时
2023年3月26日

Great 24/7 customer support with capability to meet via Google Meet and do screen share to best resolve issues!

Rezule
美国
2023年3月25日

Debashish was very kind and helped me resolve my issues. I am happy the customer service is so responsive and helpeful!

HouseofQuruxleys
加拿大
使用应用的时长: 9个月
2023年3月25日

Não recomendo. Estou tentando falar com o suporte, porém sem retorno. Foi feita uma cobrança exorbitante no meu cartão no valor de USD 413,80 para 1 MÊS sendo que nem fiz upgrade do plano, nem vendas.

Tempore Plus
巴西
使用应用的时长: 大约1个月
Automizely & AfterShip已回复 2023年3月26日

Thank you for your feedback.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

We would be more than happy to talk to you more about this issue over a brief meeting. One of our experts will be reaching out to you via email. Please let us know your availability so we can help you over a Zoom call.

Please don’t hesitate to contact us directly at support@aftership.com if you have any questions or want to check our availability. Our Support Team is available 24/7 to assist you and resolve any concerns you may have.

Regards,
Team AfterShip

2023年3月25日

Debashish was extremely helpful in helping me sort through a shipping issue. 5 star customer service. Thank you so much!

The Useless Pancreas
美国
使用应用的时长: 大约1年
2023年3月24日

Customer support was able to share screen with me and resolve my concerns quickly . I look forward to working with this company

For Your Life Style
美国
使用应用的时长: 大约19小时
2023年3月24日

Amazing support from the customer team !!very easy to use it!!
I start used and I already love it !!!!!

eliteflame
英国
使用应用的时长: 大约2个月
2023年3月24日

Really good support and helpful in making us understand how it all works. App seems like it will be a great addition to our store.

VEYACHE
澳大利亚
使用应用的时长: 2天
2023年3月21日

It does what it promises but my last interaction with the support was horrendous. They try to answer your message with whatever they can to be the last word on the chat but nothing is actually resolved. That just forces you to be answering an infinity conversation of "I'll take a look", "thank you", "you are welcome", and "ok,"... until they bounce you to the next colleague. Its torture. Total $H!T show. So far there's no option for an APP that I'm aware of that does the same but I'll move away from them if I could.

The Keratin Store
美国
使用应用的时长: 6年多
Automizely & AfterShip已回复 2023年3月21日

Thanks for sharing your valuable feedback. We regret to know that you had to face this issue with our customer service support. We have found that the issue for the custom domain has been resolved.

We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2023年3月21日

good customer service, will definitely be using this for awhile. This app has solved multiple problems for our business

BetterSmile
马来西亚
使用应用的时长: 大约1小时