AfterShip Order Tracking & SMS

AfterShip provides the best post-purchase experience to drive customer loyalty and additional sales.

Monitor all shipments in one go

• Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
• Monitor the current order status with a smart dashboard
• Filter shipments by dates, statuses, couriers, and destination
• Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
• 7 Standardized tracking statuses

Keep customers informed and up to date

• Embed the AfterShip Track Button to allow effortless order tracking
• Automatically insert AfterShip’s tracking link to your Shopify store so that customers can track shipments effortlessly at the order confirmation and order history pages
• Add your tracking link to either your store’s header or footer or both and make it easy to track orders
• Send delivery notifications to customers through Email & SMS
• Send internal notifications to yourself through Email & SMS
• Configure notifications for: Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
• Send multilingual email notifications. Add, remove, or set a default language for your email updates for different delivery checkpoints without a hassle. Auto-send email updates based on the order language for a delightful post-purchase experience.
• Set up automated email delivery update workflows to auto-alert customers when the order status changes.
• Shipping notifications will be sent from your email address, and you can customize messages to include your logo and URL, to increase brand recognition and the probability of repeat purchases

Provide a branded experience

• Automatically generate a tracking page for each shipment and customize the look & feel
• Customize your tracking page by adding your logo, store URL and impact SEO to generate more sales
• Set up a custom domain to display the tracking information and improve the searchability of your website
• SSL certificate for users with a verified custom domain
• Drive traffic to your site instead of the carrier’s site and increase the organic search

Multiple shipping solutions

• AfterShip connects you with 700+ couriers worldwide
• Including UPS, DHL, USPS, China Post (ePacket), and China EMS
• Standardized layout of tracking results received from different carriers

Delivery date prediction

*Set clear delivery expectations for your customers by displaying accurate order delivery dates.

Analyze & take action

• Get powerful insight on shipments, notifications, tracking pages, and customer feedback
• Filter data by date, shipment type, devices, location, visits, and more