AfterShip Order Tracking

Great app in theory. I like that I can easily track all my shipments from a single dashboard and have a custom URL with my shop name as a subdomain. However I don't like that the app is disjointed. If I click on the app in Shopify, I am taken to my aftership admin portal, which is only useful to see store connections. I then have to navigate from there to my aftership webapp - once you finally get there we then have another problem...

Aftership doesn't seem to support Aliexpress Standard Shipping carrier with a 'DP' prefix or Fedx starting with '91' (which is what I use the most) and even other carriers such as China EMS (ePacket) which does seem to work, I do not get as much tracking detail as I would on Cainiao.

Or maybe its just me and I haven't set it up correctly. I'll eat my words if someone from aftership can show me how to make this work as I expect!

Just downloaded app, seems easy to navigate. happy to see how this helps my business. Im going to back track past orders

Hello , i try to update my profile but it does not respond , i tried other browsers but nothing , it says updated but does not update when you go back again to profile settings.

Amit was so helpful to offer screen share attention to our customer's pending parcels left marked 'Returned To Sender'. But we found system limits user from updating status to reflect replacements sent.

Honestly I hadn't gotten time to use it before constantly plagued with this notice to review it so here I am.

im not good with code so it not working but ill have to copy and paste some codes or somthing so ill try it soon

In general a great tool but it has is weaknesses. The greatest weaknesses in my opinion and options which are missing:

- possibility to send beautiful branded email notifications....just plain text possible at the moment.

- multi language support for email and text notifications based on destination country or shopify tag

- personalized sender name for text messages like shopify offers

- option to define the time when AfterShip updates tracking information. All clients are in different time zones. It would be great to update tracking on personalized requests. I.e 7 am in the morning and 7pm at night...it would be more precise and useful for my clients. Sometimes they get out of delivery notifications at 2pm which is really late.

Just my thoughts to make it the best tool in world.

Cant add money to the account no matter what I choose to do it with.

Bonne page de trackage de colis
Outil très ergonomique et facile à prendre en main
Service client très bien : disponible, rapide pour répondre Par contre les notifications d'email de fonctionnent pas. Notamment la première INFO RECEIVED qui est remplacé par la notif Shopify par défaut

Please provide more information on how to setup the app so that tracking codes can work on it. Otherwise, it is user-friendly to use.