评论 (4,580)

整体评分
4.8
每个评分等级的数量
  • 83% 的评分是 5 星
  • 9% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2023年1月17日

I would recommend this service because the advisors listen and respond quickly and simply, which is very understandable and therefore satisfying. Thank you

Opport
法国
26天 人在使用应用
2014年4月9日

I love this app just installed and started using! it is great

brokepaidrich
美国
26天 人在使用应用
2013年11月5日

Great App. Works like a Charm.

The Preppers Den
美国
26天 人在使用应用
2021年11月30日

the customer support srishtik are great guy , thanks you very much.
__________________________________

My Lovely Print
摩洛哥
26天 人在使用应用
编辑时间:2017年7月4日

FFS!!!!! Now I have been blocked out my account for no reason. This App is AWESOME when it works, but really guys, minimum 24 hour before they reply to urgent queries like me being locked out my own account.

This app is so temperamental, I was blocked out my own account for an hour today!!

Mega Shop Direct
南非
1年多 人在使用应用
2022年2月7日

I used the free trial and I loved it so much. It is very easy to use and I love that my customers get to see where their package is. I also benefit from seeing where my packages are so that I can better assist my customers. I will definitely be subscribing.

La Jefa Organic Body Co, LLC
美国
1年多 人在使用应用
AfterShip & Automizely已回复 2022年2月8日

Thanks for your valuable feedback.

We are glad to know that you loved the free trial and you and your customers are greatly benefited from this app as it gives the accurate status of the packages.

It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com.

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team AfterShip

2021年9月16日

Nice App And a Good support team they responds Quicly i recommand this app it will help you a lot ..

AmazeFane
摩洛哥
26天 人在使用应用
2021年2月17日

Very responsive customer service. The advisor solved my problem very quickly. I am really satisfied with your service

Ma boite a bijoux
法国
26天 人在使用应用
2021年6月19日

Pretty new to this app but so far so good. The branded tracking page adds a great touch and hopefully will reduce the repetitive customer emails.
I came in to some slight issues when setting up my account and a lovely customer service agent called Anurag stepped in to help me to quickly resolve the problems. Really impressed with the great customer service provided by him. Would recommend AfterShip. Thank you!

Raw Brow
英国
26天 人在使用应用
2021年8月26日

Our customers love the Aftership tracking page that we use. I would appreciate alerts when there are known errors or outages. Smaller teams cannot afford much time to investigate problems like this.

Wildgrain
美国
1年多 人在使用应用
AfterShip & Automizely已回复 2021年8月26日

Thanks for sharing your valuable feedback. Really happy to know that your customers liked our tracking page.
We are open to suggestions if you have any. It is great to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

We do send email notifications for planned outages and try to keep our merchants informed however we have registered your feedback and will definitely pass it on to our product team.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

Regards,
Nitish Kumar
Team AfterShip