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very useful. If we can place our own shop logo on top of the tracking page, it will be better.
This is exactly what we were looking for. Our customers love to track their deliveries. In fact, we just had a complaint from a customer who could not track his order. Hopefully AfterShip will avoid these complaints in the future and give as an edge in customer service.
excellent tool with few minor thing to tune :)
So far I really like this app! I did have a few issues getting it rolling but the gang at Aftership were very helpful and it now works perfectly. I would definitely recommend this app.
Recommended. Good App, however we have had some issues with courrier auto selection, one of the couriers is not being picked up, others are being picked up correctly, trying to resolve
This app is awesome. If the tracking history can be customized to remove Chinese words will be even better.
$0.10 per record is a bit too high, better if can consider reducing it.
App helps to keep track on all my package going out and those coming in. Some updates are not real time, but it works for me.
Help has been super helpful
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Great app that keep your customer informed before they flood your customer service line.
After ship is a great tool. I would love to be able to potentially link multiple waybills to 1 after ship tracking item. So if I get a shipment that includes multiple orders, I can put the 1 tracking number that gets all of the products to my shop on the tracking page, and then "update" that same tracking link with a new tracking number that will be the waybill number from my HQ to the customer.
Also, I would love to be able to trigger API events to happen as soon as a product gets marked as "delivered". I want to integrate with a company called Picup which is essentially a local courier company. As soon as the waybill gets marked as delivered, that will make a new "picup" request which will notify a picup driver that the item is ready to be picked up. Possible?
Thanks,
Rob