评论 (4,733)

整体评分
4.8
每个评分等级的数量
  • 83% 的评分是 5 星
  • 9% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2017年7月14日

So far not a fan. Two major flaws I have noticed thus far. 1. If your order contains five products shipped from different manufacturers, they receive five emails with the same order number on them, but they have no clue which product the emails are regarding. 2. If the shipping data has Chinese text in it, the email from Aftership retains that text in the email sent to the customer. I can send emails directly from within Shopify (push) and save myself a dime a piece.

Veggie Think
美国
15天 人在使用应用
2017年4月2日

Very helpful app, does exactly what it suggests.

Covera Co
美国
15天 人在使用应用
2021年4月12日

amazing app, very easy and quick to fix. customer service was perfect.
I recommend it, converts you so much

Docharger
法国
15天 人在使用应用
2021年5月19日

We used this AfterShip now and it is awesome! Really helps us save time and keep customers up to date so they don't complain to PayPal and get chargebacks. The service is great they helped on chat a bunch of times for me to learn the systems and solved an important item quickly.

Officially Trending
美国
15天 人在使用应用
2021年12月3日

The customer support is awesome, but it wasn't totally possible to use the app due to some 3rd party API issues.

A Better Day Tomorrow
巴西
15天 人在使用应用
AfterShip已回复 2021年12月6日

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support but unable to use the app due to some 3rd party API issues.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team AfterShip

编辑时间:2020年10月2日

It's a disgrace that Aftership's SSL certificate for custom domains comes at a $10/month price tag in addition to the plan's monthly cost. Especially since Let's Encrypt offers free certificates. Come on guys, your customers have been complaining about this since 2017... https://help.aftership.com/hc/en-us/community/posts/115007426087-HTTPS-on-custom-tracking-domain

Balto
法国
15天 人在使用应用
2023年2月11日

Excellent support Aseem was professional and helped me with a lot of things that made my job easier.

theciaga
塞尔维亚
15天 人在使用应用
2021年10月30日

I started using the app several weeks ago using the free plan. So far i'm very happy with it and the support team was spot on.

Pink & Blue Baby Shop
菲律宾
15天 人在使用应用
2018年7月4日

Most of my orders are Aliexpress Standard Shipping, and it takes really long to track on aftership page. I randomly track it on other sites and it shows all the information. What's wrong with this?

Aqx Shop
泰国
15天 人在使用应用
2022年11月1日

J'utilise cette application pour le tracking de mes colis. J'aime car elle facilite beaucoup le processus pour informer le client de l'état de suivi de sa commande. J'ai contacté le support pour répondre à une de mes questions et le support à été très réactif.

BagTrip
瑞士
15天 人在使用应用
AfterShip已回复 2022年11月1日

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Ankush Kumar
Team AfterShip