评论 (4,775)

整体评分
4.7
每个评分等级的数量
  • 83% 的评分是 5 星
  • 9% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2020年4月3日

Really bad app. majority of my shipments aren't even trackable. Also you cant change the button color. wish I could give 0

Petvii
加拿大
2个月 人在使用应用
AfterShip已回复 2020年4月6日

Apologies for any inconvenience caused.
There seems to be some error at your end.
Please respond to the email sent to you and we will fix the issue.

2021年3月24日

The integration is not easy and not at all intuitive, the analytics and insights are limited and not as extensive as advertised, the adjustments on the tracking page are very limited, the support is very good though and was very helpful. Overall, expensive, features are much less exciting than expected, but we still hope it will help us improve customer experience.

waterdrop® IT
德国
3个月 人在使用应用
AfterShip已回复 2021年3月24日

Thank you for your kind words.

I have forwarded your suggestions to the concerned team. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one.

AfterShip Team

2021年4月16日

Thank u so much Sonali for helping me through the setup of the app. You have been of great help. Thank u.

Babiebug
印度
大约2个月 人在使用应用
AfterShip已回复 2021年4月16日

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
AfterShip Team

2016年9月30日

Love using Aftership to be able to easily track all my shipments. Works perfectly for what we need at www.mcdowelltime.com

Mcdowell Time
美国
3天 人在使用应用
2020年6月10日

They ask for review before they let you use the app. I cant get the app to install. The error I am getting API key error. On the phone with Shopify support now.

Couture Look
美国
2个月 人在使用应用
2020年9月30日

It was easy to use, domain verification was a little confusing but i figured it out eventually................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

MAYE'S COSMETICS
加拿大
大约2个月 人在使用应用
AfterShip已回复 2020年10月1日

Hello,

We are always open to your suggestions.

One of the members from the concerned teams will reach to resolve your issue.

Regards,
Mukul Saxena

2023年2月23日

Very bad customer service. suddenly disappears or just not able to help. Shreyasi was the only competent one of all

STbracelets
加拿大
3个月 人在使用应用
AfterShip已回复 2023年2月23日

Thank you for taking the time to provide us with your valuable feedback. We apologize for any inconvenience caused by the issue you encountered.

I would like to inform you that Royal Mail does not share data with any third party directly. AfterShip works with Royal Mail's subsidiary, Intersoft, to obtain shipment data. This data will only be sent to AfterShip if Royal Mail has obtained consent from the end-user (i.e. merchant) side.

If you need any further assistance please reach us through live chat or via email at support@aftership.com.

Best regards,
Team AfterShip

2021年9月10日

Doy 3 estrellas porque la acabo de descargar y de momento me gusta lo que veo y la atención al cliente perfecta, cuando empiece a usarla pondré si sigo pensando igual. De momento genial

kayshop.es
西班牙
3个月 人在使用应用
AfterShip已回复 2021年9月10日

Nos alegra saber que le gustó nuestra aplicación y la encontró útil.

Estamos abiertos a sus sugerencias. Háznoslo saber. Siempre es bueno comprender los requisitos de nuestros usuarios para que podamos cumplir con sus expectativas y ofrecer una experiencia atractiva.

Si necesita ayuda con la aplicación, no dude en ponerse en contacto con nosotros. Nuestro "equipo de soporte" está disponible las 24 horas del día, los 7 días de la semana para ayudarlo. Siempre puede contactarnos a través de la opción de chat en vivo disponible en su cuenta o enviarnos un correo electrónico a support@aftership.com

Haremos todo lo posible para asegurarnos de que su experiencia con nosotros valga una calificación de 5 estrellas.

Saludos,
Nitish
Equipo AfterShip

编辑时间:2021年4月3日

5 star customer service they were great! App itself is 4 stars but is super good as it integrates with Klaviyo emails so I can already use my preset themes and layouts (as well as edit it in an app I am familiar with). Some down sides were that the tracking page is a little bland/empty. I've seen others with a map showing the end/current destinations. Another thing is that there is no blacklist option available so I have to figure out the filters I will use on Klaviyo's end instead. They said they will implement these soon enough so I'm excited for that.

asoftpillow
加拿大
大约2个月 人在使用应用
AfterShip已回复 2021年4月3日

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
AfterShip team

2022年1月8日

First time using this app. So far so good will need to properly use it to provide further feedback. Customer support is very helpful and efficient!

Snowbery
澳大利亚
大约2个月 人在使用应用
AfterShip已回复 2022年1月9日

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com.

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team AfterShip