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Such a great app and wonderful service! Every time without fail. I highly recommend EVERYONE uses this app if you are shipping products!
Waste of time. Will NOT work unless you will pay for their premium membership. Contacted customer Service Never got any reply.
really good app and the support is ready to help whenever need I would highly recommend trying out !!
i was quite upset when I started receiving e-mails with foul words,
not necessary, not professional, very rude, and inappropriate so i left,
i do not know who thought that would be a good idea, but they need to be fired
do not contact me again
Feature packed app making a sellers live very easy. Great app, awesome support. I would definately recommend this!
The app does what it should and the customer service personnel is patient and prompt. I am trying to convert from free trial to a free plan, and the customer service personnel offers great assistance.
Customer service is fast and professional. I am satisfied about the customer service chat nice and net, I will try the app first and upgrade it.
How is it possible that EVERY username that I could come up with including my name was taken? Fraud....? Collecting info maybe...?
I just downloaded this app to see how it is and it started to send automatically emails & SMSs to my customers from my private email! My store is not even in English so the language is wrong and the emails did not look good at all. Be very careful downloading this app!!
Thanks for sharing your valuable feedback.
It is unfortunate to know that your experience with our app was not up to your expectations.
Certain features are auto-enabled to help users experience the functionality of the features. These features can easily be disabled and customized, per the user’s discretion.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered and I have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. I am glad to confirm that your suggestions have been incorporated to make your experience better with the application. The auto-enable feature has been disabled and can only be enabled as per the requirement.
Once again, I apologize for the inconvenience caused to you and also want to assure you that you are our valued user and we will ensure that you will be delighted with our services.
Regards,
Neelima Aggarwal
Team AfterShip
Very useful if you ship products