评论 (1,385)

整体评分
4.5
每个评分等级的数量
  • 83% 的评分是 5 星
  • 7% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 7% 的评分是 1 星
2024年9月21日

It's very handy considering I can't track with Shopify due to my main product type. Along with getting a free trail.

Rise and Effect
美国
10个月 人在使用应用
2024年10月30日

It's so expensive. I needed it to connect with omnisend to allow me to send emails to customers when their order is ready for collection. I thought the 11$ option would be sufficient. But you need the 119$ option to have webhooks. Such a waste of 1 1/2 hrs.

FOX & WOLF
西班牙
大约2小时 人在使用应用
AfterShip已回复 2024年10月31日

Thank you for taking the time to share your feedback with us. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better experience for our customers.

We sincerely apologize for any inconvenience you experienced. Our goal is to provide exceptional service, and we regret that we did not meet your expectations on this occasion.

I’m truly sorry for the confusion and that it caused you frustration. Please note that the $11 is our Essential plan which don't have the Webhook features. To give you full feature list as per plan, you can click on Full Comparison on pricing list. Also,the Webhook starts from Pro and above plan.
You can also choose Annual plan so that you can get 18% and the same plan of $119 will cost you $99.

We’ve sent you an email with further details and look forward to your response so we can assist you further. For any additional help, feel free to reach out via live chat on your account or email us at support@aftership.com.

2024年9月17日

Just started using the app to track shipments in between fulfillment and delivery. It's exactly what I needed to keep my customers up to date on shipments.

Cool Gear Pro
美国
3天 人在使用应用
2024年9月12日

I have used this app in my old shop for and long time, Thank you so much for the wonderful support!

ARES Online Store
香港特别行政区
1年多 人在使用应用
2024年11月21日

Reliable. Comprehensive. Reasonably priced. Great customer service.

Toby Leon
澳大利亚
大约1年 人在使用应用
编辑时间:2024年11月27日

Amelia has done a great responding to my inquiry on the spot.

ALL-IN-ONE GENSTORE & SERVICES
美国
24天 人在使用应用
2024年11月9日

A little harder to navigate features that I would have expected and quite expensive for premium features but generally seems to be a good app.

Raspberry Stores
英国
6天 人在使用应用
AfterShip已回复 2024年11月10日

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024年9月13日

Sehr hilfreicher Support, konnte das Problem, dass wir mit anderen Tracking-Apps haben lösen und storeübergreifend tracken. Der Customer-Support ist auch sehr kompetent und konnte unsere Probleme lösen!

LUUMA
德国
大约13小时 人在使用应用
编辑时间:2024年8月23日

That really good explanation gives me very good help knows he's way around the system five star

Diabec
英国
大约1个月 人在使用应用
AfterShip已回复 2024年8月16日

Thank you for sharing your valuable feedback with us.

We are glad to hear that you found our application good and useful.

If there are any specific areas where you feel we could improve, please do not hesitate to share your thoughts with us. Your input is highly valued, and we are committed to using it to enhance our services.

We look forward to the opportunity to serve you even better in the future and hope to earn a 5-star rating from you.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

2024年9月13日

VERY PROMTP SERVICE AND ALL MY QUESTIONS WERE ANSWERED. SHREYASI WAS SUPER KIND AND PATIENT AND HELPED ME WITH ALL MY QUESTIONS

Carmenmolina.com
美国
大约18小时 人在使用应用