评论 (4,786)

整体评分
4.7
每个评分等级的数量
  • 83% 的评分是 5 星
  • 9% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2017年9月19日

It could only get Parcel Force shipping information, no DPD, DPD does not work. Also there is no real time online chat support, which is pretty bad at this day and age!

Boxfromuksupermarket
英国
大约1年 人在使用应用
2020年7月16日

Manual sync is not working!!!! Please revisit your app immediately. this function is critical when setting up and testing.

1901 BDF
香港特别行政区
12个月 人在使用应用
2020年4月15日

The app uses fraudulent practices. I have been charged $45.50 for a "free" plan. No notification for exceeded monthly quota or whatsoever. Fully nontransparent. Even as of today I am not clear what I have been charged and paid for.

tiltit.store™
保加利亚
11个月 人在使用应用
2015年1月13日

We tried contact their customer service 3 times and still to date have no response. They charge you for each order and we still haven't gotten any answers.... We will definitely be removing this app.

2 Love One
美国
11个月 人在使用应用
2022年8月29日

The app itself is decent, the customer support is responsive and try their best to be helpful. But this app injects a Global Analytics tag to your site, storewide, that tracks all your customers behavior. This script ignores any GDPR laws, ignores any Cookie Consent popups and makes it impossible for any merchants within the EU to stay GDPR compliant. If your customer refuse cookies according to ...

Bad.no
挪威
11个月 人在使用应用
AfterShip已回复 2022年8月31日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your ...

2019年8月20日

does not work you search for the tracking number and it just says not found so no good here .......

Refined Wears
加拿大
11个月 人在使用应用
AfterShip已回复 2019年9月13日

Sorry about the experience you had.
We tried reaching you on your email address available with us. Please take some time to reply.
The application needs you to enable ...

2020年5月19日

Some of the worst support I have encountered. Been struggling with one simple problem and I get a new customer service representative replying each time, wanting me to resubmit the exact same thing. Feels like I'm talking to bot it's that bad! Pulling my hair out. Better look somewhere else for a shipping app.

TwentyDrop
美国
10个月 人在使用应用
2020年2月14日

Never signed up for the $29 monthly and yet somehow i was mysteriously on it. I'm very upset because Shopify never asked or did this app ask. It just saw the increase in shipments and switched my plan to the higher one. I'd really love a refund seeing as that I never selected that plan or use this app and I feel robbed.

Shop Cozy Co.
美国
10个月 人在使用应用
AfterShip已回复 2020年3月1日

Hi user,
would you be able to jump on a call with us.
Please schedule here (https://calendly.com/anurag-upreti/30min?month=2020-03)

编辑时间:2023年3月29日

This app is required to use their aftership returns appropriately, which is not disclosed. The free trial of this app will propagate with all your old orders so you can not test with new orders. All of their apps require you to add at least one more of their other apps adding lots of additional cost to the system and setup/maintenance time. Their customer service line consistently put me with ...

SWELL Wakesurf
美国
10个月 人在使用应用
AfterShip已回复 2022年5月26日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your ...

2018年3月22日

Aftership has gone from a "must have" app to total rubbish!
Firstly my email notifications stopped working, followed by the SMS notifications and now a 3rd party product review app that integrates with Aftership has also stopped working.
Customer service is nonexistent and when they do respond its one that a rocket scientist can barely make head or tails from!
Only reason its getting ONE star is ...

Great Books 2
南非
10个月 人在使用应用