AfterShip Order Tracking

Did not receive email to reset password. Waited long enough. Please help

The app is good, but the incorrect phone number for Fedex UK is embedded in the customers notifications, which means all our customers contact us complaining they cannot get through to Fedex to arrange a new delivery. Aftership claims they cannot change this until Fedex contacts them with an update. We have used Fedex UK for 11 years and the phone number used by Aftership has never been in use. The app is useless to us until the correct information is added.

app works great if i manually add in the tracking #. for some reason my tracking # is not auto syncing.

Not happy with the support. I had to ask the same question 3 times. Every time someone else answered..

A+ for the app, D- for the support. Love the functionality of the app, BUT for as critical and time-sensitive a function as communicating with customers about their shipping information -- especially at the holidays -- the developer should offer more and better support than e-mail only a day later than when you need help. Also, the YouTube videos are out of date. We'll keep using it...and hoping we don't need timely help.

Waaaayyyy too complicated and difficult to set up if you aren't tech savvy. Also, For a free app, every time I clicked on something I was directed to buy the premium....felt like a bait and switch.

M'as été conseillé, pas eu le temps de l'essayer ! Cette évaluation est arrivée avant la fin de sont installation.
A plus tard pour une évaluation plus constructive !

Difficult to set up and doesn't have the features I need e.g. calculating shipping

Can't make it sync with my Shopify store

Meh. Nothing special. Also, after I un-installed the app they kept charging me for 2 months until I asked why and couldn't give me very good answer. be careful of these sneaky ppl!