Suivi de commande AfterShip
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Suivi d'expédition proactive qui enchante vos clients, réduit les WISMO et optimise les livraisons
AfterShip aide les vendeurs à créer une page de suivi des commandes personnalisée et des notifications automatisées à partir de plus de 1100 transporteurs pour offrir des mises à jour d'expédition. Fournit un tableau de bord centralisé et des rapports d'analyse pour surveiller le statut de livraison, la performance à temps et identifier les risques WISMO. Nous proposons également un widget d'estimation de livraison piloté par l'IA (EDD) personnalisable tout au long de la fiche produit détaillée
- Pages de suivi personnalisées avec des recommandations de produits
- Notifications par e-mail et SMS pour réduire les réclamations
- Tableau de bord des expéditions pour suivre les statuts et détecter les exceptio
- Dates de livraison estimées par IA pour rassurer les clients inquiets
- Analytiques intégrées pour obtenir des insights sur le statut des expéditions
- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
- Caractéristiques
- Compatibles avec les thèmes les plus récents
Langues
anglais, allemand, français, espagnol, et italien
Fonctionne avec
- Processus de paiement
- Comptes clients
- Shopify Flow
- klaviyo
- Gorgias
- Attentive
- Shipstation
- Loox
- Zendesk
Catégories
Suivi
Étiquettes et emballages
Tarification
Gratuit
Installation gratuite
50 envois par mois
- Intégration de plus de 1 100 transporteurs
- Mises à jour des statuts de service
- Tableau de bord de suivi
- Page de suivi personnalisée
Essentiel
$11 / mois
ou $108/an et économisez 18 %
Caractéristiques clés et intégrations. Min. 100 expéditions/mois, 0,08 $ par expédition supplémentaire.
- Tout ce que dans Gratuit, plus
- Intégrations Klaviyo
- Rapports d'analyse de performance de base
- Notifications Facebook, e-mail et SMS
Pro
$119 / mois
ou $1,188/an et économisez 17 %
Outils avancés pour faire plus. Min. 2 000 expéditions/mois, 0,08 $ par expédition supplémentaire
- Tout ce qui est dans Essentiel, plus
- Widget de recommandation par IA
- Intégrations Attentive
- Pages de suivi et e-mails multilingues
- API
Premium
$239 / mois
ou $2,388/an et économisez 17 %
IA puissante et analyses. Minimum 2 000 expéditions/mois, 0,12 $ par expédition supplémentaire
- Tout ce qui est dans Pro +
- Recommandation intelligente
- Page de paiement DLE
- Rapports avancés
- Page de suivi de domaine personnalisé
- +
Essai gratuit de 7 jour(s)
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (1 460)
If you're looking for a straightforward tracking app that supports a variety of carriers, look elsewhere.
We invested time and effort into integrating AfterShip's tracking pages and notifications, only to discover a critical limitation: many carriers are only supported under their Premium plan, which starts at $239/month. This crucial detail is not disclosed on their plan pricing page, which feels deceptive.
In the logistics world, carriers can change frequently due to shifting global dynamics. Having access to a wide range of carriers shouldn’t be a gated feature. AfterShip’s approach means you're eventually forced into an expensive upgrade, even if you started with the assumption that all carriers would be supported.
When we reached out to their support team to explain the situation and pointed out the lack of transparency, we were met with zero empathy or viable solutions—just a push toward the Premium plan. It’s disappointing to hit a paywall on such a basic and essential feature, especially without prior warning.
Until we find a more transparent and reliable alternative, we’re reluctantly going to Premium. But we definitely wouldn’t have chosen AfterShip had we known about this hidden restriction.
Hello Geek Tropical Team,
Thank you for sharing your feedback.
We understand that merchants may change carriers, and we already have most of the carriers available in all plans. We also want to emphasise that when choosing an application where you will be using a crucial carrier for integration, we recommend reaching out to our support team first or checking a list of supported carriers to ensure that the right plan and application are selected.
Due to certain limitations with Royal Mail integration, we have a page dedicated to its integration explaining the applicable plan merchants need to be on to be able to access it. I'm sure as a user of Royal Mail, you are aware of the restrictions and policies they already have.
While we understand that it may sound unfair to upgrade a plan to use a specific carrier but this is due to the said limitations.
Please feel free to contact us for any further questions.
Regards,
Shafiq Alam
Team AfterShip
Aftership is one of the best plug in's you will ever have on your store. I have to also mention that the customer service / IT agent Roshan Sashan was honestly so helpful, and very advanced. They have proper live help chat, and Roshan also instantly did a screen share so he could demonstrate things to me.
Sadhan was very helpful all the way through the process, especially when we hope on a call it was even better!
Abihshek is helpful and responsive to our problem, and another team member helped a lot when we have problem on the bills.
Aditya is their customer service rep is unwillingly to help us resolve an issue even though supporting and clear information has been provided. We have been charged for 3 years and they are REFUSING to cancel the account.
Dear Customer,
We truly prioritize cancellation requests, especially in situations where the owner may no longer have access to their store or the AfterShip account.
To assist you effectively, we kindly requested some additional details to confirm your authorization to make changes to your AfterShip account.
Once we received the necessary information, we promptly canceled the account and updated you in the same chat thread.
We sincerely apologize for the one-hour delay in processing your subscription cancellation. Our intention was to ensure that your request was coming from the appropriate person or account.
Regarding the subscription charges over the past three years, we encourage our merchants to review their active subscriptions before closing their stores. This allows for any necessary cancellations or adjustments accordingly, ensuring that they are only paying for the services they require.
We greatly appreciate your feedback and want to assure you that we are always here to assist you. Please feel free to reach out via email or chat if you need any further support.
Warm regards,
Philips Tourangbam
Team AfterShip
Assistance
Assistance relative à l’application fournie par AfterShip.
Ressources
Développeur
Lancement
9 mai 2012
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