AfterShip Order Tracking
配图图库
亮点
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位于美国
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适用于最新模板
主动的订单跟踪，让您的客户满意，减少WISMO，并优化交付。
通过品牌订单跟踪页面和自动通知，为客户提供实时发货更新。使用发货分析仪表板监控和分析承运人运输时间，准时率和异常情况。在您的产品描述和结账页面安装一个AI驱动的交货预估小部件，以建立买家信心。
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带有个性化产品推荐的品牌跟踪页面，以提高销售额
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及时的电子邮件和短信通知，以减少客户的焦虑和WISMO电话
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集中的发货仪表板，以跟踪发货状态并识别异常情况
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AI驱动的预计交货日期，以安抚焦虑的客户
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内置分析，以获取发货状态和准时性能的见解
包含自动翻译的文本
定价
7 天免费试用免费
免费
- 每月50次发货
- 订单查询
- 品牌跟踪页面
- 24/7在线聊天支持
- 800+快递集成
- 7个标准化订单状态
基础版
$11/月
或 $108/年（可节省 18%）
每次额外发货$0.08。
- 每月100次发货
- 所有免费功能
- 电子邮件和短信通知
- CSV导入和导出
- 发货性能分析
专业版
$119/月
或 $1,188/年（可节省 17%）
更多高级工具。
- 每月2,000次发货
- 所有基础版功能
- 动态跟踪页面
- 多语言跟踪页面
- Klaviyo集成
免费
免费
- 每月50次发货
- 订单查询
- 品牌跟踪页面
- 24/7在线聊天支持
- 800+快递集成
- 7个标准化订单状态
基础版
$11/月
或 $108/年（可节省 18%）
每次额外发货$0.08。
- 每月100次发货
- 所有免费功能
- 电子邮件和短信通知
- CSV导入和导出
- 发货性能分析
专业版
$119/月
或 $1,188/年（可节省 17%）
更多高级工具。
- 每月2,000次发货
- 所有基础版功能
- 动态跟踪页面
- 多语言跟踪页面
- Klaviyo集成
4,146 条评论
AfterShip is a great app to connect to your store and help communicate with your customers. I started with them because they were one of the few that connected with our regional carrier in the Midwest - Spee Dee Delivery. Have since found many useful tools in the app including a tracking site that I added my menu for my customers to track their package easier. I would highly recommend checking it out!
Update: CS reached out and was able to offer a true credit for the issues we had. I appreciated the proactive gesture and Ankush was very polite on our call. I'd just say for any future users: avoid the CS chat if you can. Get someone to talk to you and everything goes much smoother.
Customer service is awful. Our app hadn't been working for over a month because of an import issue on their end. When they figured out the solution, it spammed all of our customers with old and outdated tracking emails. They said those emails were "an expected outcome"—they could have at least warned us that was the expected outcome so we could turn off our automated emails. When asking for some kind of credit to make up for the fact that their system didn't work for over a month (not to mention the CS headache), they told us we had to UPGRADE to redeem the discount offered for their error.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
We would like to update you that the Pro 1k plan is no longer available. Nevertheless, because you were unable to use AfterShip tracking services due to an issue, our development team has fixed the concern for you. Upon investigating the matter, it is evident that our team could have communicated more effectively regarding the expected outcome of the solution. We acknowledge the oversight in not providing advance notice about the potential impact on automated emails. We have accepted your feedback and will definitely work on this.
We really value your business and we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Aftership tracking is a great app and definitely provides with awesome support. Rajat was especially good about providing and following up with us and solving our issue on the go. Highly recommend this app.
Anmol was very helpful is allowing me to understand what my issues were and how to fix them. With Tik Tok's support being so poor, AfterShip customer service was a great alternative!
Had a couple of issues setting it up, contacted the support team and they were quick to respond & solve the issue. Shreyasi was particularly helpful in helping us set up our account.
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