Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
30 marzo 2023

super nice to have. I really enjoyed how the app was really easy to use. Zero knowledge of programing is needed.

Ocean City Exotics
Stati Uniti
29 giorni di utilizzo dell’app
12 maggio 2023

Didn't work at all, Even upgraded to paid version but would not initiated pop up in my website, I found a much better app that does what I need it to do.

VAPE SWIFT
Stati Uniti
27 giorni di utilizzo dell’app
Essential Wolf ha risposto 15 maggio 2023

HI Vape Swift,

Thanks for reaching out. I apologize for the inconvenience. As, I see you didn't enable the app block and that's the main reason the pop up didn't showed up. Our support team tried to contact you to resolve the issue.

We already given the brief instructions to enable the pop up age verification in the "Installation tab". We are always here to help you, our customer support is available for 24x7.

We hope this solution meets yours needs. Please let us know if you have any questions. Your feedback is valuable to us.

Since our brand is built upon our customer's feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Could you please update the feedback. 😊

Thanks and Regards
Essentialwolf Team

21 dicembre 2022

Works just fine. Appreciate the free Premium Features that come with writing this review. Elsewise I cannot see mich about this app so far.

CNNBZ
Germania
26 giorni di utilizzo dell’app
Essential Wolf ha risposto 21 dicembre 2022

Thank you for your kind words. Hope we will add more new features in upcoming days. Thank you so much :)

Data modifica: 18 aprile 2023

DO NOT USE THIS APP.

Update 3: Now they are lying about me. I had the issues before it switched to a paid model, I never threathened to give a 1 star review, but after them harassing me, I downgraded my review. I was in fact not friendly after them reaching out for me for the fifth time asking me to delete my review. Also, I have used a single one of the free credits. ONE. So, another lie from their side. Just don't make the mistake of giving them your data. They will misuse it.

Update 2: Its actually insane. They are now harassing me. They visit my website all day, use the chat function and even though my store is not even open to customers outside of germany, they proceed to say my website is lagging very hard, just to make me think that it's my fault, and the lag wasn't caused by the app. It's just insane and unprofessional. Don't ever give these people your data, they will not leave you alone, even if you beg them. They will continue harassing you until you delete your bad review. I've reported them to Shopify already.
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Update 1: Their team reached out via my websites chat and rudely asked me to modify my 2 star review, because "others do not have the issues" that I have, instead of asking if we can try to fix the issue. All they care about is the review, not that it works. They proceed to ask me to modify the order very rudely. I definetely do not recommend this. There are better options.
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Old Review: It didn't only make the website lag and appear very unsmoothly, it has also switched to a paid app now. That's it for me.

MYSTAH
Germania
25 giorni di utilizzo dell’app
Essential Wolf ha risposto 17 aprile 2023

Updated Review: Our support team reached out and visited his website again to check the issue without our app and we felt his whole store is lagging to much. We didn't said anything wrong and he is making his own assumptions. In fact, He doesn't have a common sense to talk with the person. Firstly, he rudely talked to our support team (they wanted to help him) and threatened us to give 1 star with bad review which he did. He was happy when the app was free and wasn't having any issue until we introduced paid model(Due to server, development and maintenance cost). Even though we given 100 free credits to all existing users. He used all credits and doesn't wants to pay.

At this point we proudly say that we are serving more than 5k+ merchants and we didn't face this kind of issue.

Our first moto is to priorities our customers and provide friendly support. We also have words with Shopify team to handle this situation.

Old Review: Thank you for taking the time to provide us with your feedback. We're sorry to hear that you're not satisfied with the recent changes to our app. However, we want to clarify that our app is designed to be fast and responsive, and we have not received any other reports of lag or unsmoothness on the website. Other merchant reported, it's fast, secure & doesn't affect store speed.

Regarding the switch to a paid model, we understand that this may be a disappointment for some users. However, we believe that it's the best way for us to continue providing a high-quality service and investing in the development and improvement of our app.

We value your feedback and appreciate the opportunity to improve our app. If you have any further suggestions or concerns, please don't hesitate to reach out to us :- essentialwolfy@gmail.com

Best regards
Essentialwolf

7 marzo 2023

Only just installing this app but it looks promising. I hope it works much better than the last one I tried. I will update after use.
Thank you

LUXE
Canada
23 giorni di utilizzo dell’app
27 aprile 2023

Easy to use platform that took me no more than 10 minutes to setup. The customer support team was very responsive in providing a solution to an alignment issue within minutes.

Peter James Co.
Stati Uniti
22 giorni di utilizzo dell’app
14 dicembre 2022

Very easy to set up and use helps make sure my site is for target customers, putting my mind at easy

Stefani's Secret Sinsations
Canada
18 giorni di utilizzo dell’app
Essential Wolf ha risposto 14 dicembre 2022

Thank you so much for the kind words, we will always be here to support your business on this eCommerce journey.

Data modifica: 11 aprile 2023

We just launched our site on Shopify and using this APP helped us and our users a lot! Highly recommend!

eCater
Australia
14 giorni di utilizzo dell’app
16 gennaio 2023

Very good ! and easy to use platform Quick installation and setup.
Supported by Shopify and found at the Shopify app store.

Miami Vapes UK
Regno Unito
14 giorni di utilizzo dell’app
3 marzo 2023

works great. use this app to make sure you do not get unwanted minors visiting your sites materials.

stickypricks.com
Stati Uniti
12 giorni di utilizzo dell’app