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Crashes! Spent hours fixing what it had done.
Hi, we're very sorry to read this. We want to report a few things that are important to note:
- the price change was completed successfully in 25 minutes (we're talking about 8700+ product variants);
- after a while, you started the old prices restore, and after approximately 18 minutes, you removed the app. If you remove the app while processing, we cannot finish processing your price change;
Also, please remember that we have a support ticket system you can use to report any issue. We could quickly finish the restoration price procedure without hassle.
Feel free to reach out if you want to know more about what happened! We're here to help.
A price change has crashed which has only reverted around 50% of the products to the original pricing. Ahia are not responding to any form of contact leaving us with a loss on revenue.
Hi,
Unfortunately, your emails were caught in our spam folder and never reached us. We are very, very sorry about it but we could not answer in time for this reason. We had some technical issues with some services during your price change execution. We fixed them as soon as possible. If you ever decide to come back let us know, I whitelisted your domains and we will obviously give you a refund + a lifetime discount on our product.
Sorry for the hassle!
Francesco from Ahia!
Love the app! Was easy to make price updates and support is extremely good.
Big fan. Before this app is as updating the pricing of each product manually and now It saved me tons of time. Game changer!
Den fungerede engang bedre men nu er den lige til at få nedsmeltninger over!
Den gennemfører uden problemer rabatterne MEN den ændre som vinden blæser i varianterne!
Har lige sat hele webshoppen ned med 20% men på 90% af alle varerne har jeg nu manuelt været inde og sætte den ene eller de to varianter med som den overser.
Kan IKKE anbefale denne app!!
Hi,
we're sorry to read this review. Tried to translate it as we don't speed Danish. As far as I can understand, the price change worked correctly, but something happened with some variants. Please remember that if you add more variants after a price change, their price is not going to be changed automatically.
However, we're here to help. We didn't notice any recent customer support ticket, feel free to get in touch with us using the support request form, and let's see if we can solve this issue! :)
I don't usually write reviews but this app is a real lifechanger. From a click I was able to increase prices or reduce for a promotion in a blink of an eye.
A real gem. It is one of must have app!
Thank you for your precious review. Made my day! Feel free to reach if you need anything! :)
This is an absolute lifesaver! Thank you so much for making this a free app! Besides that, is is very easy and intuitive to use and so practical!
Very useful app that was easy to install and run. I was able to schedule a sale easily, with no fuss and without using coupon codes. It ran perfectly without any trouble. And it's free!
Normalmente ha funcionado muy bien salvo esta última vez en la que ha habido varios errores en mas y en menos.
Glad to help merchants :) Thanks for your kind review!
This app is much needed to change multiple prices at once. I use It for sales and adjusting items in my Clearance section. I love how it also round prices to .99!!!!
Thank you sooo much for your precious review! It helps us a lot! Feel free to reach if you need anything!
Great free app! Does what it says it will do, and easy to use. I only wish it had the ability to bulk edit variant pricing, but that would be asking a lot from a free app.
Feel free to reach our customer service and ask for a feature! If a lot of people will request the same one, we will consider adding it to the roadmap!