FormCRM: AI Form Builder & CRM

Highly recommended – Great app & even better support!

We actively use FormCRM: AI Form builder & CRM in our Shopify store and we’re absolutely thrilled! The app itself is well-designed, stable, and offers everything you need for modern forms and efficient CRM integration. But what truly stands out is the outstanding customer support provided by Adnan and the entire team.

Whether it’s small questions or custom requests – the team responds quickly, kindly, and with real problem-solving skills. Not only were all our inquiries handled promptly, but they even added special features just for us, tailored exactly to our setup. That level of service is incredibly rare!

The app is already excellent – but the customer service has far exceeded all our expectations. A big thank you to Adnan and the dedicated team behind FormCRM. You’re doing an amazing job!

A clear recommendation from us!

This app is amazing! It's super easy to use with a drag-and-drop builder, and the AI feature makes creating forms even faster. I set up a warranty registration form in minutes.

We recently migrated our website from a WordPress and WooCommerce setup to Shopify. Our previous setup relied heavily on Zoho One for triggering marketing automations and managing multiple workflows based on form submissions. Moving to Shopify, we were faced with the challenge of replicating these workflows and creating forms that matched our site's theme, including complex, multistep forms. Unfortunately, Shopify's native options fell far short of meeting our needs.

Initially, we explored bespoke development solutions, which came with significant costs. That’s when we discovered FormCRM by Axilweb Limited, and it completely transformed our approach.

FormCRM not only met all our requirements for form creation and styling but exceeded them by providing an AI-driven prompt system. This feature allowed us to create highly complex, multistep forms simply by crafting a well-written prompt. The resulting forms matched our theme's styling perfectly, right out of the box—saving us significant time and effort.

What truly sets Axilweb and FormCRM apart though, is their exceptional support. When we explained our need to create a customer directly from a form submission and the option to add tags for triggering workflow automations, their team didn’t just listen—they acted. Axilweb implemented these features into the app, tailoring it to our exact needs. Their responsiveness and willingness to adapt the app for their users’ requirements are unparalleled.

FormCRM is far more than just a form builder. It bridges the gap between simple form submissions and powerful workflow automations. It’s not just the best form creation app on Shopify—it’s a comprehensive solution for businesses that need seamless integrations and robust automation capabilities.

If you’re looking for a powerful, flexible, and user-friendly form creation solution on Shopify with exceptional support, FormCRM by Axilweb Limited is the clear choice. We couldn’t recommend it more highly.

As someone without any prior experience in form creation, this AI Form builder is incredibly easy to use and create custom forms. I have created surveys, product return form, and appointment booking form in no time.

The only thing I am missing is - there is no option to export the form-filling data. In order to be able to export the data in Excel, I hope they will create an export to Excel option.

Overall, this app has significantly enhanced my store's functionality and customer engagement capabilities. It's an excellent tool for anyone looking to create forms and manage customer data effectively, regardless of their technical expertise.