Octocom AI CX & CS suite
- Hinnoittelu
-
$200/kuukausi. Ilmainen kokeilu saatavilla.
- Tähtiarvio
- 4,9 (8)
- Kehittäjä
- Octocom LTD
Esittelykuvagalleria
Improve customer experience and support with AI to boost sales, build loyalty, and reduce costs.
Is your support team overwhelmed by repetitive inquiries? Octocom’s 24/7 conversational AI handles both pre-sale and post-sale questions, from product recommendations and delivery queries to order changes and returns. By reducing ticket volume and response times, and integrating with Gorgias, Zendesk, and other help desks, Octocom frees up your team to focus on critical tasks, while increasing customer conversions and loyalty.
- AI Post sale support: order management, order tracking, product usage
- Personalized product recommendations for potential customers
- 24/7 Answers to questions about product features, availability, specifications
- AI constantly reads and scans your catalog and website so it's always up-to-date
- Omnichannel connectivity: Email, Instagram, Whatsapp, Messenger, Telegram
Kielet
Englanti
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
- Zendesk
- Gorgias
- Klaviyo
- Richpanel
- Reamaze
- Recharge
Luokat
Reaaliaikaiset viestit
Automaattiset vastaukset
Hinnoittelu
Basic
$200 /kuukausi
$15 per each additional 50 conversations after 350 conversations
- 350 conversations per month included
- AI Product Recommendations
- AI Order Management
- Branding
- Integrations
- Analytics
- 24/7 Live Support
14 päivän maksuton kokeilu
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein.
Arvostelut (8)
I am really happy so far with how the Octocom chat bot has been performing. I can see all the interactions and how useful it is for customers who have placed orders and potential customers. The Octocom team is highly responsive and on top off things. I highly recommend their technology - it's very impressive!
We’ve really enjoyed partnering with Octocom! The platform makes managing customer conversations so much easier, and the team behind it has been incredibly helpful and supportive. It’s refreshing to work with a company that truly cares about both its technology and its clients.
I want to thank Laurynas and Lukas from the Octocom team. They have been nothing short of excellent! The software is great, packed with features and customisation options, and their support has been outstanding from the very beginning.
They even created a dedicated Slack channel for us to communicate directly, which made onboarding and ongoing support super smooth. Their responsiveness and willingness to adapt to our needs have made a real difference.
Highly recommend Octocom to anyone looking for a flexible and well-supported solution!
Tuki
Sovelluksen tuen tarjoaa Octocom LTD.
Resurssit
Kehittäjä
20 lawn lane, 41 the academy, London, ENG, SW81GA, GB
Lanseerattu
22. elokuu 2024
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