Aide AI Support Automation

Aide AI Support Automation

Prezzi
Piano gratuito disponibile. Prova gratuita disponibile.
Valutazione
5,0 (2)
Sviluppatore
Aide Support Inc.

Aide is the easiest way to use AI for automating support workflows and question answering

Aide is the easiest way to get customer insights, automate repetitive workflows like order tracking, returns, and exchanges, assist support agents with AI suggestions, and use knowledge to answer common customer questions automatically. Aide analyzes customer messages to find possible automations and gives you the tools you need to configure workflows to bring intelligence and efficiency to your support operations.

Aide is the easiest way to get customer insights, automate repetitive workflows like order tracking, returns, and exchanges, assist support agents with AI suggestions, and use knowledge to answer common customer questions automatically. Aide analyzes customer messages to find possible automations and gives you the tools you need to configure workflows to bring intelligence and efficiency to your support operations. altro
  • Automate knowledge-based question answering and order tracking
  • Automate returns, exchanges and other operations based on store policy
  • Agent assist tooling to help human agents respond to customers faster
  • Support multiple stores and brands with AI and bots in one Aide account
  • CRM and API integrations to read data or perform actions

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Zendesk, Front, Custom APIs, CRM

Categorie

Canali

Email, Chatbot, Self-service, Centro assistenza

Automazione dei flussi di lavoro

Risposta automatica, Modelli di risposta, Risposte basate sull'IA, Biglietti, Assegnazione automatica, Trigger basati su regole, Aggiunta di tag, Monitoraggio degli ordini, Multilingua, Multistore, Analisi, Report

Messaggistica in tempo reale

Chatbot basato sull’IA, Chat tramite email, Multilingua, Analisi degli agenti, Dati sui clienti

Risposte automatiche

Sconti, Domande frequenti, Saluti, Prodotti consigliati, Risposte rapide, Aggiornamenti sugli ordini

Personalizzazione

Colore e font, Finestra di chat, Messaggi di benvenuto, Pulsanti di chat, Aggiunta di tag, Assegnazione della chat

Prezzi

Free

Gratis

  • Get started with a free trial today!

Starter

$40 /mese

  • Up to 800 conversations per monthfor individuals and small teams
  • ✓ Automated workflows
  • ✓ Unlimited tagging
  • ✓ Agent suggestions

Prova gratuita di 14 giorni

Standard

$100 /mese

  • Up to 2,000 conversations per month for growing teams

Prova gratuita di 14 giorni

Pro

$300 /mese

  • Up to 6,000 conversations per month for scaling businesses
  • ✓ Automation Advisor
  • ✓ User Permissions
  • ✓ Full Reports

Prova gratuita di 14 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.

Recensioni (2)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 100% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
2 settembre 2024

Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!

Patchstore24
Germania
Circa un mese di utilizzo dell’app
12 aprile 2024

We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.

Wicked Clothes
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Aide Support Inc. ha risposto 16 aprile 2024

Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs!

We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!

Assistenza

Aide Support Inc. può rispondere a qualsiasi domanda riguardo Aide AI Support Automation.

Sviluppatore

Aide Support Inc.

Suite 2400, 333 Bay Street, Toronto, ON, M5H 2T6, CA

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

Lanciata

1 febbraio 2024

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