Aide: Agentic AI for CX

Aide: Agentic AI for CX

価格設定
月額$3,600から
評価
5.0 (2)

Aide is the agentic AI CX partner for brands that want to turn support into a growth engine

Aide is the agentic AI customer experience partner for brands that want to turn support into a growth engine, with faster response times, higher CSAT, stronger retention, repeat purchases, and greater customer lifetime value. Aide works alongside your team to resolve routine conversations with agentic AI and accelerate team members with data-based drafts for complex cases. With deep helpdesk and courier integrations, Aide powers every interaction with real order and tracking data.

Aide is the agentic AI customer experience partner for brands that want to turn support into a growth engine, with faster response times, higher CSAT, stronger retention, repeat purchases, and greater customer lifetime value. Aide works alongside your team to resolve routine conversations with agentic AI and accelerate team members with data-based drafts for complex cases. With deep helpdesk and courier integrations, Aide powers every interaction with real order and tracking data. さらに表示する
  • Data-based AI drafts for team members in conversations, trained on your brand
  • Compliant AI Agent that resolves WISMO and address changes and more end-to-end
  • Aide gets smarter the longer you use it. Every interaction refines the AI
  • Triage every message and set strategy per topic: draft or use full agentic AI
  • Backlog processing: clear backlogs during peak sales and seasonal surges

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

  • CRM
  • Custom APIs
  • Front
  • Gorgias
  • Salesforce
  • Zendesk

価格設定

Growth

$3,600 /月

機能

  • Inbound AI Triage
  • Agentic AI automation
  • Team copilot
  • Standard integrations

Scale

$9,600 /月

機能

  • Everything in Growth plus
  • Monthly performance review
  • Priority support + custom workflow build
  • Dedicated onboarding

Operations

$18,000 /月

機能

  • Weekly syncs with Aide CX team
  • Quarterly business reviews & ROI report
  • Dedicated Aide account lead
  • Custom reporting dashboards

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

レビュー (2)

総合評価
5
評価レベルごとの件数
  • 評価の100%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年9月2日

Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!

Patchstore24
ドイツ
アプリの使用期間:約1ヶ月
2024年4月12日

We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.

Wicked Clothes
アメリカ合衆国
アプリの使用期間:約2ヶ月
Aide Support Inc.が返信しました 2024年4月16日

Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs!

We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!

サポート

アプリのサポートは Aide Support Inc. が提供しています。

リソース

この開発者は日本語での直接的なサポートを提供していません。

開発者

Aide Support Inc.

Suite 2400, 333 Bay Street, Toronto, ON, M5H 2T6, CA

公開日

2024年2月1日

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