Aide AI Support Automation

Aide AI Support Automation

Priser
Gratisplan tillgänglig. Gratis testversion tillgänglig.
Betyg
5,0 (2)

Aide is the easiest way to use AI for automating support workflows and question answering

Aide is the easiest way to get customer insights, automate repetitive workflows like order tracking, returns, and exchanges, assist support agents with AI suggestions, and use knowledge to answer common customer questions automatically. Aide analyzes customer messages to find possible automations and gives you the tools you need to configure workflows to bring intelligence and efficiency to your support operations.

Aide is the easiest way to get customer insights, automate repetitive workflows like order tracking, returns, and exchanges, assist support agents with AI suggestions, and use knowledge to answer common customer questions automatically. Aide analyzes customer messages to find possible automations and gives you the tools you need to configure workflows to bring intelligence and efficiency to your support operations. mer
  • Automate knowledge-based question answering and order tracking
  • Automate returns, exchanges and other operations based on store policy
  • Agent assist tooling to help human agents respond to customers faster
  • Support multiple stores and brands with AI and bots in one Aide account
  • CRM and API integrations to read data or perform actions

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Visa översättning

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

Zendesk, Front, Custom APIs, CRM

Kanaler

E-post, Chattbot, Självbetjäning, Hjälpcenter

Automatisering av arbetsflödet

Automatiska svar, Svarsmallar, AI-svar, Biljetttjänster, Automatisk tilldelning, Regelbaserade utlösare, Taggning, Orderspårning, Flera språk, Flera butiker, Analysverktyg, Rapporter

Meddelanden i realtid

AI-chattbot, Chatt för e-post, Flera språk, Agentanalys, Kundinsikter

Automatiserade svar

Rabatter, Vanliga frågor (FAQ), Hälsningar, Produktrekommendationer, Snabba svar, Orderuppdateringar

Anpassning

Färg och teckensnitt, Chattfönster, Välkomstmeddelanden, Chattknappar, Taggning, Chattuppdrag

Priser

Free

Gratis

  • Get started with a free trial today!

Starter

$40 /månad

  • Up to 800 conversations per monthfor individuals and small teams
  • ✓ Automated workflows
  • ✓ Unlimited tagging
  • ✓ Agent suggestions

Prova gratis i 14 dagar

Standard

$100 /månad

  • Up to 2,000 conversations per month for growing teams

Prova gratis i 14 dagar

Pro

$300 /månad

  • Up to 6,000 conversations per month for scaling businesses
  • ✓ Automation Advisor
  • ✓ User Permissions
  • ✓ Full Reports

Prova gratis i 14 dagar

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Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag.

Recensioner (2)

Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
2 september 2024

Our team is super happy with Aide! We currently use Zendesk and as such needed an AI solution that works with our existing CX platform and allows us to fully leverage our Shopify data to cut down support times and costs. Aide was a perfect fit as it integrates with both and seamlessly helped our agents get through tickets faster and automatically populates ticket fields on Zendesk!

Patchstore24
Tyskland
Ungefär en månad användning av appen
12 april 2024

We have been working with Aide for a couple of months now and they have been exceedingly responsive and helpful to our needs. Throughout the process, the Aide team has taken our feedback well and made this as smooth as possible.

Wicked Clothes
USA
Ungefär 2 månader användning av appen
Aide Support Inc. svarade 16 april 2024

Thank you so much for the wonderful 5-star review! We're thrilled that Aide has been a smooth and successful solution for your business needs!

We're committed to providing excellent service and support, and your feedback helps us do our best! Thanks for sharing your feedback and positive experience working with Aide!

Support

Aide Support Inc. kan svara på eventuella frågor du har om Aide AI Support Automation.

Utvecklare

Aide Support Inc.

Suite 2400, 333 Bay Street, Toronto, ON, M5H 2T6, CA

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

Lansering

1 februari 2024

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