Air: Product Reviews App & UGC

Air: Product Reviews App & UGC

Recensioni (5.592)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
10 febbraio 2024

This app is perfect for adding reviews from other platforms and for your customers to leave reviews after their purchase! Love the fast, friendly support. Thank you Lydia!

Kid de la Crème
Stati Uniti
Circa 2 mesi di utilizzo dell’app
16 settembre 2024

Muy buena atención, excelente y rápida respuesta por parte de Damián, estoy muy agradecido y conforme con la aplicación.

Christian's Store
Uruguay
3 mesi di utilizzo dell’app
4 maggio 2024

Thank you Nolan and the technician: Williams. You are very responsible and helpful. On the other hand, PageSpeed Insights show me this app block the main thread for some time. So I have mixed feelings. I have a response from Air Product: "We would like say explain that the reason for this increase in thread is due to our app need to add the codes inside the block. This has been optimized to its maximum already". I have no skills to judge is it an issue with every app that kind or not.

Covereo
Polonia
10 mesi di utilizzo dell’app
Data modifica: 25 febbraio 2024

I had a coding issue and contacted both shopify and Avada support. Both sides were committed to help me. Response time was with in minutes of me putting the help requests.

I managed to figure out that the code problem was myself (placement of the Avada code in the Shopify snippet was the issue), but I do want to thank both Shopify support (Kemberly!) and Avada support (Liz!) for their super fast replies and even though I did manage to fix the code issue myself, I do appreciate both support teams!

thanks!

CannaPlates
Canada
19 giorni di utilizzo dell’app
29 maggio 2024

Their support staff is prompt and really quick. Special thanks to Hana for helping me with my issue. Really satisfied with the support

Petter World
India
11 mesi di utilizzo dell’app
10 maggio 2024

I want to express my gratitude to Air Product Reviews App & UGC for their excellent customer service! In particular, I would like to thank Pamela for her exceptional attention and for quickly and effectively resolving my inquiry. Her kindness and professionalism were truly impressive. Thank you for providing such a positive experience and for ensuring that my concern was addressed in a timely manner! Highly recommended!

RONA SHOP
Venezuela
4 mesi di utilizzo dell’app
19 febbraio 2024

I found this app to be much easier to use compared to others I've tried. Hana provided excellent assistance and was very helpful. Thank you so much!

Furre Couture
Stati Uniti
4 mesi di utilizzo dell’app
15 aprile 2024

Installing the app was very straight forward and easy. I love the look of the app, fits my site perfectly.

I did encounter an issue on the technical side (as I had certain things setup from my theme that blocked the app) but I used the chat service, and both Lydia and Anivia helped me.
They were both speedy and very helpful!

Thank you both for your support :)

By oli oli
Australia
Circa un mese di utilizzo dell’app
Air Apps ha risposto 25 giugno 2024

Hi By oli oli,

We're so glad you found the app easy to install and that you love the way it looks on your site! 😊 It's great to hear that Lydia and Anivia were able to quickly resolve the technical issue you encountered. We always strive to provide top-notch customer support, and we're thrilled they were able to assist you.

Thank you for sharing your positive experience! We're excited to have you as a user and look forward to helping you get the most out of Air product reviews.

20 aprile 2024

It was my first time using this app, so I was facing some difficulties, after contacting Lydia from support, she helped me out and now my problem is solved :)

Kroofu
Regno Unito
3 mesi di utilizzo dell’app
29 febbraio 2024

I love it, it looks great. However, I WISH i could import more reviews from amazon! Hana and Lydia have helped me alot! Also, quick recommendation, the swipe on mobile should be at finger speed for the carousel widget.

The Nutty Pal
Stati Uniti
4 mesi di utilizzo dell’app