Air: Product Reviews App & UGC
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Supportive agent specially Emily Doris really appreciate...
They came quickly, responded and helped within seconds. They are on call 24 hours a day. That makes this app easier to use. Thank you Tiana
I have been using the Air Review app for my Shopify store and it is awesome, Whenever I face any problem I get help from their customer support. Their customer support team's response is rapid and very friendly. I would especially like to thank Liz for her help. I strongly recommend this App.
Junk software, arbitrary deduction of money
Dear 美肤套装坊 Store's Owner,
Thank you for sharing your feedback regarding the Air: Product Reviews app & UGC. We're sorry to hear about your concerns and appreciate the opportunity to address them.
Could you please let us know if there were any specific problems with the app, such as features or billing concerns, that led to your review? We want to ensure that your experience with our app is as smooth and beneficial as possible.
If your concerns are related to billing, we'd like to clarify how our subscription billing works. The billing system on Shopify automatically initiates charges at the start of each billing cycle to ensure continuous access to our services. Unfortunately, this means that even if the app was canceled slightly after the trial period ended, the charge for the current cycle was still processed.
Thank you for your time, and we look forward to your response.
Best regards,
AirApps Support Team
I had issue with importing reviews with excel files, but Pamela and Esther helped me! they edited my files, and uploaded for me as well as setting up the app correctly when I couldn't figure it out myself !
This app has a very good experience and full functions. The customer service is very patient in helping me solve the problem. I am very grateful to Rosie and Tony for their help.
A very big thank you to Tiana and Maison, she really helped me, the customer service was very fast and competent
I had an excellent support experience: quick, efficient, and exactly what I needed. The team was understanding and provided clear, tailored advice. Big thanks for the outstanding service!
Love it Lydia helps me every time wee need. I really recommend this app to every one. It increase ROI
Air Review App made importing Amazon reviews to my store incredibly simple! With their extension app, I seamlessly transferred reviews, thanks to Lydia's expert assistance. They provided helpful video guides and the extension link, making the entire process smooth. A big shoutout to the supportive team at Air Review App!
Hi Smenzar,
We're thrilled to hear that Air Review made importing your Amazon reviews so easy! It's fantastic that Lydia was able to guide you through the process with our helpful video guides and extension app. We're all about making things as simple as possible for our users.
Thank you for the shoutout to our supportive team! We're always happy to help. 😊