Air: Product Reviews App & UGC

Air: Product Reviews App & UGC

Recensioni (5.592)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
31 luglio 2024

Supportive agent specially Emily Doris really appreciate...

collectiblegiftitems
India
25 giorni di utilizzo dell’app
15 marzo 2024

They came quickly, responded and helped within seconds. They are on call 24 hours a day. That makes this app easier to use. Thank you Tiana

Keautiful
Stati Uniti
3 mesi di utilizzo dell’app
29 febbraio 2024

I have been using the Air Review app for my Shopify store and it is awesome, Whenever I face any problem I get help from their customer support. Their customer support team's response is rapid and very friendly. I would especially like to thank Liz for her help. I strongly recommend this App.

Real Life Kart
India
2 mesi di utilizzo dell’app
22 agosto 2024

Junk software, arbitrary deduction of money

美肤套装坊
Cina
28 giorni di utilizzo dell’app
Air Apps ha risposto 23 agosto 2024

Dear 美肤套装坊 Store's Owner,

Thank you for sharing your feedback regarding the Air: Product Reviews app & UGC. We're sorry to hear about your concerns and appreciate the opportunity to address them.

Could you please let us know if there were any specific problems with the app, such as features or billing concerns, that led to your review? We want to ensure that your experience with our app is as smooth and beneficial as possible.

If your concerns are related to billing, we'd like to clarify how our subscription billing works. The billing system on Shopify automatically initiates charges at the start of each billing cycle to ensure continuous access to our services. Unfortunately, this means that even if the app was canceled slightly after the trial period ended, the charge for the current cycle was still processed.

Thank you for your time, and we look forward to your response.

Best regards,
AirApps Support Team

27 marzo 2024

I had issue with importing reviews with excel files, but Pamela and Esther helped me! they edited my files, and uploaded for me as well as setting up the app correctly when I couldn't figure it out myself !

AMW Planner
Stati Uniti
5 mesi di utilizzo dell’app
10 giugno 2024

This app has a very good experience and full functions. The customer service is very patient in helping me solve the problem. I am very grateful to Rosie and Tony for their help.

ChillCraze
Cina
4 mesi di utilizzo dell’app
10 giugno 2024

A very big thank you to Tiana and Maison, she really helped me, the customer service was very fast and competent

Pamua
Germania
2 mesi di utilizzo dell’app
31 marzo 2024

I had an excellent support experience: quick, efficient, and exactly what I needed. The team was understanding and provided clear, tailored advice. Big thanks for the outstanding service!

Shop at Pluto
Azerbaigian
3 mesi di utilizzo dell’app
2 febbraio 2024

Love it Lydia helps me every time wee need. I really recommend this app to every one. It increase ROI

provacx.com
Regno Unito
6 mesi di utilizzo dell’app
16 aprile 2024

Air Review App made importing Amazon reviews to my store incredibly simple! With their extension app, I seamlessly transferred reviews, thanks to Lydia's expert assistance. They provided helpful video guides and the extension link, making the entire process smooth. A big shoutout to the supportive team at Air Review App!

Smenzar
India
Circa 2 mesi di utilizzo dell’app
Air Apps ha risposto 25 giugno 2024

Hi Smenzar,

We're thrilled to hear that Air Review made importing your Amazon reviews so easy! It's fantastic that Lydia was able to guide you through the process with our helpful video guides and extension app. We're all about making things as simple as possible for our users.

Thank you for the shoutout to our supportive team! We're always happy to help. 😊