Air: Product Reviews App & UGC

Support is great, especially pamela is very friendly and fast

Thanks to the team for all the help with setting up the app. Great support! Huge thanks to Pamela and Anivia, they were so helpful and kind.
Thanks once again!

Excellent app and customer service!
You don't have to know the app, if you have Mia on customer service, you are already a pro

Great customer service overall, but there's room for improvement. Response times can be faster, and staff could be more proactive in addressing issues. Providing more personalized assistance and follow-up would enhance the experience. Overall, a solid foundation to build upon for an even better customer service experience.

Good support from M. Prakash !

I just installed the app on my store. And I had a little doubt, I called Suppose via chat, the response was very quick, Audrey helped me a lot and even helped me with things outside the scope of the app, eg: how I could improve my store. I loved the service. and I know I can always count on support. Thank you Audrey.

Pamela helped me. Give her a raise!! :)

Jasmine from Anivia was so helpful, knowledgeable, and quick. I spent 5 hours trying to use another customer review app - no help available. I cannot believe she took care of my needs in 20 minutes. I would use this company and representative any day of the week. Such GREAT customer service.

Penelope helped me a lot
She helped me setting up everything.
Replied really fast to my questions and really supportive

hi everyone, I was struggling to setup the app on my store but Hana and Nikita from Avada support team helped me to resolve it. It is the best app on Shopify app store and their support is excellent.