Air: Product Reviews App & UGC

Emily was fantastic, very attentive, and tended to my concerns!! :) I love the 24/7 support that we get with this app. Everything runs so smoothly too!

Very helpful! I thought I had set up the reviews correctly but turns out, I did not. I reached out to support and they were happy to walk me through the process!

I have been in touch with Hana for the first time I had to fix a little problem with this app. She has been very reactive, efficient and kind, and I thank her for her perfect assistance.

The support team is very fast and effective

Très bon contact, réponse rapide et efficace. Merci!

Reactif, à l'ecoute. Travail propre

Quick and easy resolution

Lydia was so polite, thanks a lot!

We were facing issue with featured review and Prakash help us fix the issue within minutes. Thanks for the quick support and response from the team.

Chanced upon this app when trying to change over from another review app. Was a little sceptical at the start as it was a free app with all the features I needed. Nonetheless, it was free so I decided to give it a try.

First thought, the app was very well built with clear instructions. However, there were many aspects of it that were not fully built on like the integration function. The best part about the app I got to say was the customer service team that was with me throughout the day. They were experienced, kind and really knowledgeable about the app. It was as if I was speaking to a human AI that replied almost instantaneously. They helped with importing reviews, general questions, building widgets and even debugging certain issues when it came to integrating widgets into my store. Defo a major thumbs up to the customer service team!

Overall, really good app and Shopify should have more apps like this as it really supports the whole small business scene. Would recommend anyone to use this app if they are looking to put some reviews on their site!