Air: Product Reviews App & UGC
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In base alla valutazione
We started using this since Dec 2023. We faced no issues until about 2 days ago when one of our customers alerted us that the review section is not showing any content or had disappeared altogether.
Contacted the support team. Nolan and William was very helpful. They requested developer access and started working on the issue immediately. It was resolved in less than 3 hours.
Hi WE8THIS™,
Thank you for sharing your experience with Air product reviews! We're glad to hear the app worked well for you since December.
We're grateful you reached out to our support team. It's great to hear that Nolan and William were able to quickly resolve the problem for you.
If you have any further questions or concerns, please don't hesitate to contact us. We're always here to help!
Great app and great support. Had an issue with the size of the title from the review box and it was fixed almost immediately. Special thanks to Tiana and William
Hi myguy,
Thanks for the awesome feedback! We're glad you're enjoying our product reviews app.
It's great to hear we could quickly fix the issue with your review box title size. We know how important it is to have your UGC displayed just right.
Tiana and William will be thrilled to know their support made a difference. We're always here to help you make the most of your ratings and reviews.
Thanks for being a valued user of Air Reviews for 9 months now!
Best,
The Air Reviews Team
thanks for hana's help. with great patience really do me a favor!!
they are helpful
air product reviews is very simple and easy to use and help you get good reviews, and the support team of the air product reviews very good especially Audrey she helped me get back my all data as i accidentally uninstalled my air product reviews app.
thanks air product reviews for helping us and we will continue this partnership with you in future as we will grow.
Hi Fit By Veda,
We're so glad to hear you're finding Air Product Reviews simple and easy to use! It's wonderful that the app is helping you collect good reviews.
We really appreciate your kind words about our support team. Audrey will be happy to know her help in recovering your data made such a difference. We know how important your review data is, so we're always here to help in situations like that.
Thank you for your continued partnership. We're excited to support your growth and look forward to being part of your journey as your business expands.
Thanks for choosing Air Reviews!
Best regards,
The Air Reviews Team
Great app thanks Abby for the great help
Air's Product Reviews app is a tool designed to help businesses collect and showcase user-generated content (UGC) in the form of product reviews. It integrates easily with eCommerce platforms, allowing users to gather customer feedback.
great customer service
Hana was incredibly helpful during my experience with the Air Review app. She was knowledgeable, attentive, and went above and beyond to assist with my concerns. Highly recommend her for anyone needing support
This Air Product Reviews app has been beneficial and easy to use. Their support team is great. Linda helped me with all my doubts and fixed a problem with the Showing Stars On Home Page & Collection Pages. Super quick response! Thank you, Linda.