Air: Product Reviews App & UGC
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Great App.....And the customer support is really very great, Especially Thanks to "Hana" and "Toby", I was facing problem in adding ratings but they both helped me throughout and fixed the problem. Really very cooperative customer support.
I love this for my website as you can seamlessly set up reviews for your product page. I love the style of the review sections and the ability to send customers reminders to review your products. The customer service is exceptional as well. I needed some help on one of the review widgets and Emily was able to help me very quickly. She was able to do everything I asked for. I truly recommend this app to everyone and if you ever need support on something, you will receive great service!
I was having a hard time deciding on an app for reviews. After hours I finally found Air, and I fell in love! I customized the review template to my website theme.
After a few attempts, I realized may have missed something trying to integrate the widget into the site, so I clicked the "chat with us" link. The chat box pops up like they always do; however, it being midnight I was so tired and needed help quickly.
Esther entered the support chats She was so pleasant and eager to help she solved my mystery within minutes. I walked away from the screen for a few minutes and then I heard this awesome sound, a doorbell like a gift had just been delivered. To my surprise, relief, and joy, Esther had resolved my issue and also added value to my initial request, in less than 15 minutes.
THANK YOU SO MUCH, Esther! - Best Assitance Ever!!!
Tiana and Anivia are amazing at customizing Shopify! Their personalized service seamlessly integrated into my store, making it easy to offer unique product options. Their support is top-notch, ensuring a smooth and enjoyable experience. I highly recommend Tiana and Anivia for anyone wanting to enhance their Shopify store with personalized touches.
It is very useful, and the technical team is extremely helpful. You will receive a fast reply from Hana when you need support. Thank you, Avada!
Mia was very helpful today.
"I have to commend the support team of Air: Product Reviews app & UGC for their exceptional service. I recently encountered an issue with review section on my store, and I reached out to their support team for assistance. From the moment I initiated contact, I was impressed by their professionalism, responsiveness, and dedication to resolving my issue.
Not only did they respond promptly to my inquiry, but they also went above and beyond to ensure that my concerns were addressed satisfactorily. The support representative I interacted with was knowledgeable, courteous, and empathetic, making me feel valued as a customer.
What truly sets Air: Product Reviews app & UGC support team apart is their commitment to providing personalized assistance tailored to the specific needs of each customer. They took the time to listen to my concerns, thoroughly investigate the issue, and provide clear and concise guidance on how to resolve it.
Thanks to the exceptional support provided by Air: Product Reviews app & UGC team, my issue was resolved swiftly and efficiently, leaving me thoroughly impressed and satisfied with the level of service I received. I can confidently say that Air: Product Reviews app & UGC support team sets the gold standard for excellence in customer support, and I wouldn't hesitate to recommend their products and services to others."
Hi EtSell,
Thank you so much for sharing your detailed and positive feedback about our support team! We're incredibly proud of our team's dedication to providing exceptional service to our customers. It's wonderful to hear that they were able to resolve your issue quickly and efficiently.
We appreciate your kind words about their professionalism, responsiveness, and personalized approach. We'll be sure to share your feedback with the entire team, as it's always motivating to hear how much of a difference they make for our users.
Thank you for choosing Air product reviews! We're committed to providing you with the best possible experience, both with our app and our support. 😊
Nice app. I just knew it and became one of my favorites I had a problem and contacted support and Ms.Hana helped me quickly. I recommend this app
The support them is very good and helpful. They work very fast and I want to give my thanks to the developer team , Lydia and Cheryl they really helped me with my problem 10/10
Excelent service!!
Thanks to the support channel: Pamela, Jasmine and Tracy!!