Air: Product Reviews App & UGC
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Air Product review is the definitely the app you need over here !! very easy to install and the support is simply the best !! Lydia is so reactive and i have no doubt you will be in good hands with her !! Thanks again Lydia :)
Love the app, and fantastic and quick support from Hana. I definitely recommend it§
Before installing this app I did have questions about several features and permissions. I went on their website and chatted with Prakash who answered all my questions and earned my trust to move forward with the app installation. Upon installing it, I adjusted all my settings and the app integrated with my theme beautifully. Moments later I reached out to tech support through the App live chat and within a minute or two I was chatting with Prakash again and he was able to correct some features for me. I must say the experience with Avada, and Prakash has been amazing! Excellent customer service and very helpful. I wish the company continue to provide this kind of support and they will earn many customers and positive reviews.
I recently integrated AirReviews into my Shopify store, and I must say, the experience has been nothing short of phenomenal. This app has seamlessly met all our needs regarding product reviews. Its integration is flawless, ensuring a smooth transition of reviews to our updated template and product versions.
One standout aspect has been the support team, particularly Esther, who assisted me with migrating our reviews. Her expertise made the process quick and effortless, highlighting the exceptional customer service AirReviews offers. It's rare to find such dedicated support in free apps, but AirReviews excels in this area.
It was really easy and straightforward to install, got it up and running in 30 mins. Reached out to support and Audrey did a great job resolving my issue within minutes!
I love this app. Audrey, the support specialist, was very helpful in communicating efficiently.
A quick recommendation: I enjoy reviewing individual products, but I think it would be a neat feature to 'Review' the entire company/store. This way, potential customers can build trust before purchasing a product.
YOUR TEAM MEMBER JUDY REALLY REALLY HELPED ME A LOT!!
muy atentos en soporte solucionan rapidamente
she is really amazing, patient and all ways get the job done!
Lydia solved our problem really quickly, instruction was SUPER clear, but I could not understand at first. However, she escalated and give us more clear instruction with pictures and bullet-lists. Which help me A LOT! They are always ready for you to help out, 24/7. Not even small delay.
I wish I could give you guys 100 STARS.
Thank you once again
Hi Le Ciel,
Thank you for your kind words about our support team! We're so happy to hear that Lydia was able to resolve your issue quickly and provide clear instructions with pictures and bullet points. We strive to make our support as helpful and easy to understand as possible.
We're also thrilled that you found our team to be readily available and responsive, even with a 24/7 schedule. Your 100-star wish is the highest compliment we could receive!
Thank you for sharing your positive experience and for choosing Air product reviews! 😊