Air Product Reviews App & UGC

Air Product Reviews App & UGC

Recensies (5.414)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
Bewerkt 24 oktober 2023

my all old reviews got deleted due to the app bug problem, help me get them back fast

Fashionnsio
India
2 maanden gebruiken de app
17 oktober 2023

They did not resolve my issue of the reviews not showing up on the product page and messed up my theme's product page without my permission. This app is not free this will cost you more than regular app and much more headache as you will be losing customers due to this.

Finea
India
Ongeveer een maand gebruiken de app
30 juli 2023

We've tried importing reviews from different Amazon links, but it never worked. We contacted the support, and they said they were looking into it. We contacted them again after a few days, and they were still looking into it. Now it's been a month, it's still not working and nobody is helping us. We found 2 other apps that import reviews from Amazon without issue. So Unfortunately, we do not recommend this application and the support behind it.

Swollz.
Verenigd Koninkrijk
28 dagen gebruiken de app
Air Apps heeft geantwoord 31 juli 2023

Hi,

Thank you so much for taking time to leave us a review. First and foremost, please accept our sincere apologies for the inconvenience and frustration this has caused you. We deeply regret that we have fallen short of your expectations in this instance. Your feedback has been invaluable in helping us identify areas for improvement

We understand the importance of timely and seamless review imports, and we want to assure you that we have been actively working to resolve this issue. Because Amazon tends to change import link IDs regularly, which often disrupts the review import process. This dynamic nature of Amazon's IDs has been a significant challenge for us, causing delays in fixing the problem.

We sent a follow up email with detailed solution. Please kindly check your mailbox for further update.

We would be more than happy to assist you with any other concerns you may have or answer any questions

Best regards,
Air Reviews Team

4 april 2024

THIS USELESS APP MESSED UP MY THEME! IT KEEPS ADDING 1 START REVIEW RATING TO EVERY NEW PRODUCT I ADDED TO MY STORE! I HAVE UNINSTALL THIS USELESS APP YET EACH TIME I ADD A NEW PRODUCT TO MY STORE IT AUTHOMATICALLY GIVES THE PRODUCT A 1 STAR RATING!!! I HOPE THIS APP CRASH AND I PRAY SHOPIFY KICKS YOUR BUSINESS OUT! GGGRRY!!

Sharon David's
Verenigde Staten
5 dagen gebruiken de app
Bewerkt 23 september 2023

I have been installing this app for more than a week now, but the team running this app is not competent at all. Every time you talk to a different person, every time you have to explain the problem again, they should review their organization. Ps: if you have Gempages you will be in serious trouble with them, I recommend other apps

IUPPIE
Italië
14 dagen gebruiken de app
20 september 2023

not working

Tizile
Canada
5 dagen gebruiken de app
14 januari 2024

Where are the reviews? I imported them and nothing.

22 Lions
Kroatië
2 dagen gebruiken de app
12 februari 2024

Dishonest support. I asked Hana whether I'll be flagged or banned by Google Merchant if I import a few reviews from Amazon. She said no and I decided to consult a Google Support article and yes it clearly states that you're google merchant account will be suspended if you import from Amazon or AliExpress. Thanks Avada!

XMP//ON
Zuid-Afrika
Ongeveer een uur gebruiken de app
24 januari 2024

COULD NOT GET THIS TO WORK AT ALL!

THIS ISN'T A USER FRIENDLY APP. THE INSTRUCTIONS ARE ALL OVER THE PLACE. WITH THE COMPLEXITY OF IMPORTING CSV FILES TO MATCH UP EXACTLY TO WHERE TH INFORMATION NEEDS TO GO, THE INSTRUCTION MUST BE EASY AND USER FRIENDLY. THIS IS NOT THE CASE WITH 'AIR': PRODUCT REVIEWS APP.

FRUSTRATION IS A GOOD WORD IN TRYING TO INSTALL THE PRODUCT. THIS APP WAS RECOMMENDED FROM CJ DROPSHIPPING APP ON A PRODUCT THAT I WANTED REVIEWS FOR. YOU DOWNLOAD THE APP, BUT THEN YOU ARE MET WITH CONVOLUTED 1 SENTENCE STATEMENT INSTRUCTIONS, WITH PAGE EXAMPLES THAT ARE TOO DIM (LITERALLY) TO VIEW TO GET A SENSE OF WHAT TO DO. IT SEEMS THAT THERE SHOULD BE MORE INSTRUCTIONS, MORE DETAIL, THEN THAT WOULD MAKE IT MORE COMPLICATED.

THIS SHOULD BE A SIMPLE THING TO DO, REALLY. I SPENT CLOSE TO 30 MIN TRYING TO INSTALL THEN I GAVE UP. THE INSTRUCTIONS AREN'T DETAILED ENOUGH. IS THERE A VIDEO? THAT WOULD HAVE BEEN GOOD. OFFER A VIDEO TUTORIAL.

I CHALLENGE ANYONE TO CHECK IT OUT TO SEE HOW MUCH OF A TIME WASTER THIS IS. A DRAG AND DROP SCENARIO WOULD HAVE BEEN FASTER AND MUCH SIMPLER. FOR SOMEONE WITH KNOWLEDGE OF HOW TO DO THINGS ON A COMPUTER, THIS WAS EXHAUSTING. WAY TOO MUCH OF A HASTLE, IT NEEDS TO BE A SIMPLE PROCESS. MORE COMMUNICATION WITH THE SUPPLIERS ON HOW TO FORMAT FOR A DOWNLOAD WOULD BE MY SUGGESTION ON HOW TO FACILITATE THIS. I'M MOVING ON TO TRY ANOTHER APP.

the 10eleven | 10twentyseven shop
Verenigde Staten
Ongeveer een uur gebruiken de app
Air Apps heeft geantwoord 25 januari 2024

Dear 10eleven |10twentyseven team,

First and foremost, we want to express our sincere apologies for the frustration and challenges you encountered while attempting to use our app.

We truly appreciate you taking the time to provide detailed feedback regarding your experience. Your insights are invaluable, and we take them seriously as we continually strive to enhance our user experience.

We've shot you an email for further details, kindly check your mailbox to get our update and solution. If there's anything specific you would like assistance with or if you have any further suggestions, please feel free to reach out directly to 24/7 live chat support.

Thank you so much for your generous support! I am looking forward to hearing from you soon.

Best regards,
AirApps Support Team

9 december 2023

Très fâchée que ce soit pas en français même très insultée.....une entrprise canadienne....???? Doit avoir des applications en français

NOS ZAMIMOS
Canada
Ongeveer een uur gebruiken de app
Air Apps heeft geantwoord 10 december 2023

Chère équipe NOS ZAMIMOS,

Nous vous remercions d'avoir pris le temps de partager vos commentaires. Nous nous excusons sincèrement pour tout inconvénient causé. Nous comprenons votre frustration et nous nous engageons à traiter cette question rapidement. Bien que nous nous efforcions de répondre aux préférences linguistiques variées, nous reconnaissons que nos offres actuelles pourraient ne pas entièrement répondre à vos attentes.

Soyez assurés que vos commentaires sont précieux, et nous travaillons activement à améliorer nos services, y compris la fourniture d'applications en français. Nous apprécions votre compréhension et vous remercions de nous avoir fait part de cela.

Si vous avez des points spécifiques que vous souhaitez que nous abordions ou si vous avez d'autres suggestions, n'hésitez pas à nous contacter. Vos contributions nous aident à nous améliorer, et nous sommes là pour garantir une meilleure expérience pour vous.

Cordialement,
L'équipe de support Air Review