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Elevate the customer experience with a modern phone solution for eCommerce
Personalize conversations Inbound calls surface a card in the Aircall phone that contains essential information about customers and orders. Agents can gain context at a glance to personalize conversations, take calls prepared, and serve customers faster. Access order information in seconds Inbound calls also display the customer’s most recent orders, including the value, order status, and the tracking number with a link to the courier status. Agents can access fulfillment details in 1 click
- Display Shopify customer contact information on inbound calls
- Display order information and live parcel tracking links on inbound calls
- Click-to-Dial phone numbers within Shopify to reach customers faster
包含未翻译的文本
语言
英语
这款应用未翻译成简体中文
适配以下产品：
Gorgias, Zendesk, Hubspot, Intercom, Slack, Salesforce定价
Essentials
$40 /月
或 $360/年（可节省 25%）
Price is per user. Additional telephony-related charges apply
- Unlimited calls within US & Canada
- 100+ integrations and API access
- Send and receive SMS
- Essential telephony features
- Basic analytics
7 天免费试用
Professional
$70 /月
或 $600/年（可节省 29%）
Custom plan available with additional features
- All Essentials features
- Salesforce integration
- Live call monitoring
- Unlimited concurrent calls
- Dedicated account manager
- Advanced analytics
7 天免费试用
We tried using Aircall for 1 week after switching to it from a competitor. It was missing plenty of features that should have been mentioned to us.
After reaching out to them for support, we received no answer after 5 business days.
We tried to cancel our contract amicably, but Aircall chose to answer with the following:
"We understand your concerns and reasoning behind your decision. As you are allowed to cancel the service and port your number out of Aircall, unfortunately we cannot offer a refund on this. The reason behind this is an upfront annual agreement was signed and paid for. I will be happy to process your cancellation now."
I'm very disappointed with their level of service and them hiding behind a contract, all while not providing an adequate level of service.
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Aircall 可以回答您关于 Aircall 的任何问题。
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