Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
2 maggio 2024

I would recommend this tool to all e-commerce stores as I am getting good sales from this tool by using various features. Their customer support is also very good and they respond promptly. Now waiting for their WhatsApp automation features!

VANITY LIVING
Emirati Arabi Uniti
Circa 3 anni di utilizzo dell’app
10 maggio 2024

We began our search to install a loyalty program and a product review module on our store. We discovered AiTrillion in the process and were impressed by a large number of modules on offer effectively combining our entire CRM under one roof. The product and on-boarding team have been extremely helpful and available on call to align the various modules and set up in line with our brand themes. This has been of tremendous help as they have worked diligently to deliver the modules. We have yet to enable all the modules but are hopeful that the data once harnessed will allow us to increase average sales and customer retention. I recommend this app for its features and friendly customer help.

Milina London
Regno Unito
Circa un mese di utilizzo dell’app
1 maggio 2024

AI trillion is the best app for managing all promotion activity of an online store. It offers 15 promotional tools to promote the Shopify store. I recommend this app to everyone looking for a versatile app that can do anything. To top it off, they offer the best customer service you can find. I love these guys—they are the best of the best.

Torque Pharma
India
25 giorni di utilizzo dell’app
19 marzo 2024

We have a membership based community and having AiTrillion connected with Shopify let us have different visibility and exclusive offers and pages to our members.
We love it!

Mussa
Spagna
6 mesi di utilizzo dell’app
20 febbraio 2024

Very strong on the technical side and how to set up the system but equally weak on the "Why" side and how to market the module. Don't expect to find any examples as a starting point to modle your efforts after. It is so weak that their support doesn't understand the question.

Looking Glass Gifts and Gallery
Stati Uniti
6 mesi di utilizzo dell’app
10 maggio 2024

We are trying it out and so far the level of support we've gotten has been amazing!

They are super supportive and on top of your account if things are not working correctly or if they need to fix any issues.

very happy to have this level of support and can wait to start using the platform.

mycharge.com
Stati Uniti
9 giorni di utilizzo dell’app
19 aprile 2024

I just got off a call with Reena, who offered to assist me in setting up the membership feature. Even though I haven't used it yet, I have a really good feeling about AiT: Loyalty, Review, Email+ and I'm happy to pay the (quite low, considering tons of features) price for their subscription.
So far, I'm more than confident that by selecting this plugin, every shop would benefit immensely from the huge suite of tools they offer. And you are very likely to receive top-notch support with short response times. Give it a try, I bet you won't be disappointed!

rebel delight
Germania
2 giorni di utilizzo dell’app
10 febbraio 2024

DO NOT USE THIS APP, PLEASE READ MY REVIEW. I used this app for about a month because of the features they have but after setting up and trying the app I found they are behind on basic email features, the triggers for flows is mediocre, trying to create emails with their builder is not as easy as Klaviyo, my customers received a lot of emails because they triggered multiple flows when then should have been removed from one and move to the next flow, their pop ups are not smart and extra basic because it is only a 1 step pop up where they enter their email and they get a generic success step with discount but you can't customize the success step, their rewards and review features are also basic and the design on the front end is also basic and need more customization features. There are a lot more issues but hopefully you get the point. They have a lot of features but each one of their features are lacking so there's not thing they are good at. What made me the most upset was they agreed to a good price which made me switch but then they only gave me enough emails to only send out one campaign and said I had to pay more to send email campaigns which would get the price closer to what I was paying for with Klaviyo so I went back to Klaviyo. Also when I sent a email campaign my spam and bounce rate went up to 6% when I was at 0% on Klaviyo. You get what you pay for but their app is not even worth the time and money to set up and find out all of their faults with the lack of standard features...there is nothing ai about their app. Thanks for reading and trust me you will thank me later.

Mister SFC
Stati Uniti
2 mesi di utilizzo dell’app
AiTrillion ha risposto 11 febbraio 2024

Hi Tom,

Thanks for writing this review.

First, I will clear every reader that this review is the result of non-acceptance of the bargain Mr. Tom is trying with our team. Please check the screenshot on this link - https://prnt.sc/QXtW9J67kF23

Second, Mr. Tom installed our app second time in 6months. If they are not happy with the app, why do they come back to use it again?

Third, We never mentioned that we are Klaviyo or we provide all the features of Klaviyo at 1/3rd of the price which Mr. Tom is demanding.

Fourth, check the screenshot below, how he is trying the app for 10-10 days and exploring our features. After uninstallation, install it again, just to give the review.
Screenshot- https://prnt.sc/pP1bMUrmp3MH

So this review seems to be influenced by the competitors to make our profile worse.

We provided them a very competitive price and he agreed to it after using it for a month, He denied it and said he did not read the pricing & proposal correctly. If anyone needs this proof, I have that in writing too.

We are going to complain about this store to Shopify as this seems to be a competitor-influenced store and get this removed from Shopify.

For any new or old sellers >>> Try to connect with us by Phone or email before being influenced by this review. It's not true.

Thanks

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1 febbraio 2024

It seemed like a great all in one platform and we wanted to make it work, but too much technical problems. We sent two dozen emails in to try and troubleshoot over email it was not successful. They advised us to book a support call, but their support "forgot" about our zoom call 3x. Yeah, they stood us up 3x. Definitely shows where their company values lie. Not for us. It seems like a great concept though, just not a fan of their execution.

Get Stamen
Stati Uniti
4 mesi di utilizzo dell’app
AiTrillion ha risposto 7 febbraio 2024

We sincerely apologize for the technical issues and lack of timely support you experienced. Your feedback is invaluable, and we're working to improve our services. We regret falling short of your expectations and hope to connect with you and get this sorted.

I request to give us one more chance and looking forward to connect with you.

12 gennaio 2024

AI Trillion is a great app with even better support. Rishav has been incredibly helpful in getting my loyalty program set up. Great features, and I know it's going to help my business immensely. Would highly recommend!

Face Club
Canada
Circa 2 anni di utilizzo dell’app