AiT: Loyalty, Reviews & Email

So far I am really enjoying all the features and easy configuration options as well as the Customer Service! I had a couple questions and was immediately able to speak with Namit for over an hour. He happily answered all my questions and gave me a lot of good information on how to find additional answers to commonly asked questions about setting up an Affiliate program.

This app is very good than all app , good team and good services ,i like use this app .its really help me a lot

Great and easy to use ,would recommend to any business that wants to turn website viewers to email list then eventually sales

Great support. They have it all in one place, smart pop-ups, email automation, loyalty program, and much more. thx

Working with AiTrillion was a truly remarkable experience, and a significant part of that excellence was due to Reena's outstanding support. From the beginning of our project until the very end, she was there to guide me through the entire setup process from A-Z.

Reena’s extensive knowledge of the system and its many features was immediately evident, but what really set her apart was her dedication to making sure everything was tailored to my needs. She took the time to understand my unique requirements and was able to translate them into a perfectly functioning setup.

Despite the complexity of the project, Reena made everything feel effortless. Her patience in explaining every detail and her willingness to answer even the smallest of questions made me feel supported and confident throughout the process.

The system is now performing wonderfully, and I know that a large part of that success is due to Reena's hard work and commitment. Her professional and caring approach has left a lasting impression, and I would highly recommend AiTrillion to anyone in need of robust technological solutions.

Thank you, Reena, and the entire AiTrillion team, for your fantastic support. Your efforts have truly made a difference in my business, and I am grateful for the positive experience you have provided!

This is a wonderful and very powerful app. I find it easy to set-up and use. The help is great. Cannot be happier.

Great app and has many features that any Bussines need it, I recommend it if you are looking for loyalty and reviews and everything.

Also very fast and helpful support team.

This app does not offer a 'Preview' option or even a 'Go Live' option. These are standard in order for stores to see what features they've implemented.
I signed up for a customer account in my store (Offered by Shopify) to see what the features were. There are absolutely none!
No newsletter or exit intent pop-ups, no loyalty rewards or new arrivals pop-up; all of which I setup & should be live.
Yet when I log into my admin dashboard it shows that the customer account I created had interacted. Proving this are false analytics in the admin dashboard.
When I reached out to support asking how to see a preview of what I setup they sent me a demo video & said if I wanted to preview the features or receive further assistance I would need to upgrade to the paid plan.
I told them I cannot justify paying for something I cannot even preview first to see if it works properly. They then requested to access my store in order to set up the app on a preview theme. I am not granting collaborator access to my store. This app seems to be an all in one solution, one that I would even consider paying monthly for, had I been able to see that basic features worked. As I said, upon testing this as a customer I saw absolutely nothing on my website.
Without a way to preview this how can I be sure it works. Why is previewing this a paid feature when that is standard on all apps prior to going live? 3 stars because my experience proved poor.

I appreciate this approach to AiTrillion marketing app as it allows you to grow as your store increase in sales. The team is very supportive, knowledgeable and professional.

No support at all. I asked question couple days ago but no reply. gotta delete app. I would rather pay than having free with no support at all.
For your reply : Why didn't you also state that your staff did reply to me "AFTER" I delete your app and "AFTER" I reviewed 1 star. Clearly that you have to improve your investigation or using some windows of opportunity to justify your app. I don't know who reply this review but your staff who contact me "AFTER" I delete your app was doing a great job.
In brief, in my point of view level of support still terrible. Mainly because "NONE OF THE RESPONSE FROM YOU UNTIL I DID NEGATIVE ACTION" For anyone want to try AiTrillion is just fine but COUNT ME OUT!!!