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Service provider was patient and helpful and willing to wait as I set things up on my end
🤝 Thank you for your kind words! We're committed to providing patient and helpful support as you set things up on your end. Your success is our priority, and we're here whenever you need assistance. 🚀
AI trillion is the best app for managing all promotion activity of an online store. It offers 15 promotional tools to promote the Shopify store. I recommend this app to everyone looking for a versatile app that can do anything. To top it off, they offer the best customer service you can find. I love these guys—they are the best of the best.
Thank you for the amazing review! 🌟 We're thrilled to hear that AiTrillion has been instrumental in managing all your promotion activities with its 15 versatile tools. Your recommendation means a lot to us.
Our customer service team is dedicated to providing the best support, and we're glad you love their assistance. We're here to help you succeed! 😊🚀
Very Happy so far! recommended!
Only two days into using this, a steep learning curve but well documented, and the support has been very efficient and fast in both instances I requested help. I think this is excellent value for money and I look forward to seeing how these integrations help my Shopify store.
Thank you so much for taking the time to write this review 🤩
Glad we could be of such help! 😄
Support has been very helpful. App is robust full features for any store. Just getting started, very pleased so far.
Thank you so much for taking the time to leave us this lovely review! 💖
This app does not offer a 'Preview' option or even a 'Go Live' option. These are standard in order for stores to see what features they've implemented.
I signed up for a customer account in my store (Offered by Shopify) to see what the features were. There are absolutely none!
No newsletter or exit intent pop-ups, no loyalty rewards or new arrivals pop-up; all of which I setup & should be live.
Yet when I log into my admin dashboard it shows that the customer account I created had interacted. Proving this are false analytics in the admin dashboard.
When I reached out to support asking how to see a preview of what I setup they sent me a demo video & said if I wanted to preview the features or receive further assistance I would need to upgrade to the paid plan.
I told them I cannot justify paying for something I cannot even preview first to see if it works properly. They then requested to access my store in order to set up the app on a preview theme. I am not granting collaborator access to my store. This app seems to be an all in one solution, one that I would even consider paying monthly for, had I been able to see that basic features worked. As I said, upon testing this as a customer I saw absolutely nothing on my website.
Without a way to preview this how can I be sure it works. Why is previewing this a paid feature when that is standard on all apps prior to going live? 3 stars because my experience proved poor.
Hi - Thanks for leaving the feedback.
For setting up the app features in the preview theme, you need to add shortcodes on the preview theme and remove them from the live theme.
If you can do it in the theme files then that is fine otherwise just to help you, our support team needs access to the store and we can set up the features in the preview theme for you.
Please let me know if you need any assistance and we are happy to set up this for you.
Thanks
Wonderful app. Makes marketing easy with multiple modules working together at a same time.
there are left over code on site even after we uninstalled the app, wonder how to remove these now
Hi - Please contact our support team at support@aitrillion.com and we are happy to assist you.