Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
8 juni 2020

ever since i have using this app it doing good .i have find lot of new customer thank you soomuch up

REAL BEST PRICES
Zuid-Afrika
Ongeveer een maand gebruiken de app
AiTrillion heeft geantwoord 8 juni 2020

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to making your Shopify Business A Success! One last thing, we wish to know what we can do better to make it a 5 star!

30 april 2021

I was having a lot of issues with the app connecting to shopify. They were very helpful in assisting me and getting it to work! Friendly people helping me as well. I gave it a 3 because of the issues I've had and the fact that after support they are so pushy to get a review, I get almost daily emails about it. I'm only giving this review to stop those emails.

BelaBud
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
9 september 2020

It completely messed up settings of my store. Confirmed by a Shopify expert, it just randomly changed formatting of my product descriptions. I wanted to use the app for email marketing. It is not optimized for mobile (in 2020?!), the quality of the pictures is absolutely terrible and the design was also pretty bad. Sorry for such a bad review, but these are my feelings and experience.

MadGoat.dk
Denemarken
Ongeveer een maand gebruiken de app
Bewerkt 23 oktober 2020

They say the app is free for 90 days.... WRONG... No they will charge you 29 instantly, and with me, I complained about it and what did they do?? Charged me twice, like in the same week of using this. I mean it seems like a decent app, but you dont say its free for 90 days and then act like NO its not. They made it seem like they wanted you to try it for 90 days and get used to it. Well the support has been awful and this is the first 1 star review Ive ever left at shopify app store, but I am super disappointed and feel super ripped off. *** thanks for the lame response and NO you didnt give me a refund at all and you charged me twice..... How the hell are listing this app as FREE? Then you act like its no big deal that you charged me twice and act like you gave me a refund, where? How about two refunds for charging me twice and no I did not approve anything. Why the hell would I approve being charged 29 twice ? for something you guys make it seem is free for 90 days?

The Golfing Eagles
Verenigde Staten
29 dagen gebruiken de app
AiTrillion heeft geantwoord 23 oktober 2020

We apologies for the confusion and we have already approved your full refund before you submitted the review. You where charged because you have approved it manually and still we have no issues on refunding it and we can migrate you on the free plan. Please let us know if you need any assistance and our team is happy to setup all features on your store.

Thanks

17 augustus 2022

This app has great potential but the support is non-existent. Out of 20+ tickets they may have responded to a few. The videos they have are great as an overview but there are still questions you'll need answered and you'll be lucky to get a reply. I even emailed them several times with this complaint and no answer.

mydiysupplies
Verenigde Staten
28 dagen gebruiken de app
AiTrillion heeft geantwoord 17 augustus 2022

Hi there - Sorry to hear that you are facing issues with the ticket and I am checking this with the team.

You can also reach me directly at sachin@aitrillion.com and I am happy to work with you now.

25 januari 2022

Great App Platform. Everything you need from the loyalty rewards program, review widgets, email marketing, push notification, chatbot, email template designer. The support team is AWESOME

Rookieverse
Singapore
1 dag gebruiken de app
AiTrillion heeft geantwoord 15 februari 2022

Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!

22 juli 2020

Easy to use app little skills needed
Great app indeed you could do a lot off marketing using this app so I highly recommend that you use this app you won't regret not waste your time and is also cheap and has a free plan

Yochoice Ranger
Guadeloupe
1 dag gebruiken de app
13 december 2022

The app is very user-friendly and the customer service is very patient with all the questions that I have been asking.

Aadya Bazaar
Verenigde Staten
19 dagen gebruiken de app
AiTrillion heeft geantwoord 15 december 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

3 oktober 2019

i would say all in one app.chat bots,web push,email marketing,loyalty programme,review collector, sale predictor etc.its cheap compared to downloading many paid apps.

trendyfashpro
Kenia
Ongeveer 23 uur gebruiken de app
AiTrillion heeft geantwoord 23 april 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

30 november 2021

AiTrillion is absolutely AMAZING. Hands-down the BEST app for all online business owners out there using Shopify! They have a huge variety of features, each of which is incredibly customizable. Their support team is always on-call to help and is extremely knowledgeable, communicative and helpful along the way. Excellent service all around!

Sound & Soulful
Verenigde Staten
Ongeveer 23 uur gebruiken de app
AiTrillion heeft geantwoord 30 november 2021

We're so glad to hear this! Thank you so much for leaving us this review 💖