Avaliações (241)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
23 de outubro de 2023

Pharmazone
Koweit
15 dias usando a aplicação
Editado a 24 de julho de 2025

4.5 as there are many features, but are not quite built out as other available options. For instance, we are not using the live chat AiT feature due to basic functionality.
However, there is a lot of value for the price, especially if you consider the pricing of other email automation apps in the market
Be warned, currently the pricing is advertised monthly, but the subscription is annual. Therefore, I have not been a subscribed member just yet.

NufCed
Estados Unidos
4 meses usando a aplicação
Questão respondida por AiTrillion 8 de novembro de 2023

We appreciate your honest review. Noted on the live chat feature—we're on it! Thank you for highlighting the value our pricing offers. We'll work on making subscription terms clearer. Looking forward to having you with us soon!

24 de julho de 2025

its totally worth it

VaidyaRoots
Índia
Editado a 23 de julho de 2025

I loved how the app was easy to use plus their are extremely respectable plus they personally optimized it to correctly correlate with ezosto all the staff is loving in supporting just eating to see a change in engagement other than that wonderful app

EZOSTO
Estados Unidos
17 dias usando a aplicação
Questão respondida por AiTrillion 23 de abril de 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

19 de janeiro de 2025

vraiment pas top, car tout est relié une façon tout payent alors que cest indiquer gratuit pour des parties de leur app, malheureusement Jai vue rien de gratuit a part le téléchargement de cette app.

ShopyUnivers
França
44 minutos usando a aplicação
Questão respondida por AiTrillion 24 de janeiro de 2025

Merci pour votre retour ! Nous sommes désolés pour votre expérience. Certaines fonctionnalités de base sont gratuites, mais des options avancées nécessitent un abonnement. Nous serions ravis de vous aider à tirer le meilleur parti de l'application. N'hésitez pas à nous contacter ! 😊

10 de dezembro de 2024

Honestly half of the 1-star reviews are just complaining. Never recieved hidden charges, Im using their free plan as I scale, and their features are amazing for 45/month. Saved me about 4 apps all in this one software. very good

Zealution
Estados Unidos
Aproximadamente 6 horas usando a aplicação
Questão respondida por AiTrillion 24 de janeiro de 2025

Thank you so much for your honest feedback! 😊 We’re glad you’re finding value in our features and saving with our all-in-one platform. Your support means a lot, and we’re here to help as you continue scaling your business! 🚀🙌

7 de outubro de 2024

I'm a total technophobe, don't know how to use apps, or anything like that. Reema talked me through everything and was very patient, understanding and helpful. Would highly recommend her to anyone.
Service so far has been brilliant.
Thank you

EG-Cosmetics.co.uk
Reino Unido
23 dias usando a aplicação
Questão respondida por AiTrillion 11 de novembro de 2024

Thank you so much for your kind words! 😊 We're delighted to hear Reena was able to guide you through everything smoothly. We'll be sure to pass along your praise. Thanks for recommending her and for choosing us! 🌟

1 de outubro de 2024

I recently had the pleasure of interacting with Reena from the AiTrillion team. I needed assistance configuring the membership app, and Reena went above and beyond by offering to configure it for us based on our specific requirements. Her support was prompt, professional, and incredibly helpful. Highly recommend AiTrillion for their excellent customer service.

Prize Pop
Austrália
6 dias usando a aplicação
Questão respondida por AiTrillion 11 de novembro de 2024

Thank you for your wonderful feedback! 😊 We’re thrilled to hear that Reena provided exceptional support and helped configure the membership app to fit your needs. Thanks for recommending AiTrillion for our customer service! 🌟

11 de setembro de 2024

Support is fantastic. Vishal is an amazing support for the app and extremely helpful. He went through everything with me to help with my memberships and had his team work on things so everything synced up perfectly. Great App, and even greater support.

Barry Buy
Estados Unidos
27 dias usando a aplicação
Editado a 6 de setembro de 2024

I am writing to express my dissatisfaction with the support I have received. After upgrading and subsequently downgrading my plan, I was assured by your team that I would receive a refund. However, I have yet to see this refund processed. I CANCELLED THE PLAN AS WELL BUT IT DOESN'T GET CANCELLED, SUPPORT WILL CONTACT YOU ON MONDAY AND THAN WHAT NOTHING.

This situation, coupled with the lack of follow-up, has left me feeling that the service is unreliable and untrustworthy.

Please address this issue promptly, as it has been an ongoing frustration.

Ecovedawellness
Austrália
19 dias usando a aplicação
Editado a 22 de agosto de 2024

Excellent customer service and quick to resolve any issues I may have had over time. Been using the app for several years now and I would definitely recommend it for the amount of apps and features it has.

Manic Muscle Labs
Reino Unido
Mais de 4 anos usando a aplicação
Questão respondida por AiTrillion 22 de abril de 2020

I’m humbled and grateful. Thank you for your review.

19 de julho de 2024

The team gave very good advice.

Condompop
Tailândia
1 dia usando a aplicação
28 de junho de 2024

Sense Serenity
Hungria
18 dias usando a aplicação
21 de junho de 2024

Super kwaliteit, voldoet meer aan de eisen dan verwacht!

Fly Jewels
Países Baixos
17 minutos usando a aplicação
20 de junho de 2024

per il supporto e per il funzionamento dell'applicazione sono meritatissime le 5 stelle.

for the support and for the function for this app there is 5 stars! thanks to Reena specially!

LumiEternal
Itália
1 dia usando a aplicação
4 de junho de 2024

Reena's technical support was amazing and friendly.

great features on the program and reliable service.

I should add that Reena and her colleagues configured the app and explained their solutions thoroughly.

I plan to hire them outside of the app in the future.

Green Grocery Club
Estados Unidos
Aproximadamente 2 meses usando a aplicação
29 de maio de 2024

As a small business owner, I know how important it is to not only find new customers but also retain them. That's where AI Trillion comes in. Their suite of customer service products seamlessly integrates with Shopify, making it easy to establish and meet retention goals. But what really sets AI Trillion apart is their incredible customer service. Reena has been incredibly attentive and helpful in setting up workflows and offering support. She even took the time to schedule zoom calls to ensure that we were using the system to its full potential. It's rare to find such personalized attention in today's business world. Thanks to AI Trillion, we've seen a significant improvement in our customer retention rates. I highly recommend this service to any small business looking to take their customer service to the next level.

Mattress Xperts
Estados Unidos
5 dias usando a aplicação
14 de maio de 2024

Incredibly fast response times and extremely professional, friendly and helpful service! 10 Stars!!!!

FL Bean
Estados Unidos
12 meses usando a aplicação
Questão respondida por AiTrillion 19 de maio de 2024

Thank you for the fantastic feedback! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ We're thrilled to hear about your positive experience with our speedy, professional, and friendly service! 😊

19 de abril de 2024

I just got off a call with Reena, who offered to assist me in setting up the membership feature. Even though I haven't used it yet, I have a really good feeling about AiT: Loyalty, Review, Email+ and I'm happy to pay the (quite low, considering tons of features) price for their subscription.
So far, I'm more than confident that by selecting this plugin, every shop would benefit immensely from the huge suite of tools they offer. And you are very likely to receive top-notch support with short response times. Give it a try, I bet you won't be disappointed!

rebel delight
Alemanha
2 dias usando a aplicação
Questão respondida por AiTrillion 19 de maio de 2024

Thank you for sharing your experience! We're delighted to hear about your positive interaction with Reena and your confidence in AiT: Loyalty, Review, Email+. Here are some highlights:

Comprehensive Features at Great Value: We're glad you appreciate the wide range of tools and the reasonable subscription price. We aim to provide exceptional value with our extensive suite of features. 💼💡

Top-Notch Support: It's wonderful to know that Reena offered great assistance and that you expect high-quality, responsive support from us. We're committed to ensuring every shop benefits from our tools and services. 😊👍

Thank you for your recommendation and confidence in AiTrillion! 🚀

20 de fevereiro de 2024

Very strong on the technical side and how to set up the system but equally weak on the "Why" side and how to market the module. Don't expect to find any examples as a starting point to modle your efforts after. It is so weak that their support doesn't understand the question.

Looking Glass Gifts and Gallery
Estados Unidos
6 meses usando a aplicação
6 de fevereiro de 2024

Wow, they really want to help! They responded very quickly and prepared everything in the store for me. Thank you!

Clog Buster
Portugal
Aproximadamente 1 hora usando a aplicação
5 de fevereiro de 2024

I recommend this APP to anyone looking for a versatile app that can do anything, but to top it up, they offer the best customer service you can find. I love these guys—best of the best.

MIB GLOBAL
Canadá
16 dias usando a aplicação
Questão respondida por AiTrillion 7 de fevereiro de 2024

Thank you for your enthusiastic recommendation! We're thrilled to hear that you find our app versatile and our customer service exceptional. If you need any further assistance, feel free to reach out anytime.

1 de fevereiro de 2024

It seemed like a great all in one platform and we wanted to make it work, but too much technical problems. We sent two dozen emails in to try and troubleshoot over email it was not successful. They advised us to book a support call, but their support "forgot" about our zoom call 3x. Yeah, they stood us up 3x. Definitely shows where their company values lie. Not for us. It seems like a great concept though, just not a fan of their execution.

Get Stamen
Estados Unidos
4 meses usando a aplicação
Questão respondida por AiTrillion 7 de fevereiro de 2024

We sincerely apologize for the technical issues and lack of timely support you experienced. Your feedback is invaluable, and we're working to improve our services. We regret falling short of your expectations and hope to connect with you and get this sorted.

I request to give us one more chance and looking forward to connect with you.

24 de janeiro de 2024

We are utilizing AI Trillion's Subscription, Customer Reviews, and Affiliate Marketing modules. We can confidently say that it is extremely comprehensive and more than meets our needs. The significant advantage is the availability of many other modules that we are considering for use. I must emphasize their success in technical support and installation. With AI Trillion, it's all in one place, one application. Thank you, AI Trillion, for providing a solution that has truly impressed us.

ONECLICK
Turquia
Aproximadamente 2 meses usando a aplicação
18 de janeiro de 2024

I can't express how thrilled I am with Aitrillion! This app has truly transformed the way I manage my Shopify store, making my life as an entrepreneur so much easier.

The automation features are top-notch – from personalized email campaigns to targeted SMS marketing, it's a one-stop-shop for all my customer engagement needs. The ease of use is outstanding; even if you're not tech-savvy, Aitrillion's intuitive interface guides you through the process effortlessly.

The analytics and insights provided are a game-changer for decision-making. I can now understand my customer behavior better, allowing me to tailor my strategies for maximum impact. The customer support is impeccable - responsive, knowledgeable, and always ready to assist.

What sets Aitrillion apart is its versatility. Whether you're a small business or scaling up, Aitrillion scales with you. The loyalty program has significantly boosted customer retention, and the reviews and referrals feature have turned my satisfied customers into my biggest promoters.

In a nutshell, Aitrillion is a must-have for any serious e-commerce entrepreneur. It's not just an app; it's a powerful ally in growing your business. Kudos to the team behind this brilliant tool!

Thank you, Aitrillion, for making my Shopify experience extraordinary!

Green Amy
Emirados Árabes Unidos
10 dias usando a aplicação
24 de novembro de 2023

Fantastic app! Seamless integration with Shopify, offering robust features. The standout, however, is the unparalleled customer service. Quick, knowledgeable, and incredibly helpful. They go above and beyond to ensure a smooth experience. Highly recommended!

Indulgence Beauty-Store
Reino Unido
6 dias usando a aplicação
Questão respondida por AiTrillion 29 de novembro de 2023

We're thrilled to hear you're enjoying our app! 🎉 Seamless Shopify integration and robust features are our top priorities. 😃 Our dedicated customer service team is here to provide quick, knowledgeable, and helpful support. 🌟 We're delighted to go the extra mile for you! Thank you for the recommendation! 🙌

18 de novembro de 2023

I'm just in the beginning stages of setting up for my business, but the support has been amazing. Everything so far has been great and I'm looking forward to all it will help me accomplish.

Hometown Butcher Shop
Estados Unidos
5 dias usando a aplicação
Questão respondida por AiTrillion 29 de novembro de 2023

Glad to hear you're having a great experience with our support as you start your business journey! We're here to help you achieve your goals. 😊🚀

7 de novembro de 2023

Support was very helpful as I am not tech savvy when it comes to coding. I let support know what I wanted to change and they gave very detailed steps of how to pursue the change myself and they also added the proper coding to my site that I needed them to add.

Spoiled Vanity
Estados Unidos
14 dias usando a aplicação
Questão respondida por AiTrillion 18 de novembro de 2023

Our support team was incredibly helpful, guiding me step by step and adding the necessary coding to my site. Thank you for the great service!

4 de outubro de 2023

The best thing about the app is the customer service. They have gone above and beyond to code what I needed, as well as being very responsive. This app does everything I need and more and can't wait to utilize it in all the ways I can to expand my Shopify Store's capabilities!

A Time for Luxury
Estados Unidos
26 dias usando a aplicação
Editado a 3 de outubro de 2023

This was an extremely helpful meeting. I was given a more in-depth understanding of AI Trillion's email marketing and SMS marketing. I also learned the value of smart pop ups, and how they can be applied to improve my store. Thank you so much!!

nity grity
Estados Unidos
5 meses usando a aplicação
Questão respondida por AiTrillion 18 de maio de 2023

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

2 de outubro de 2023

Great support and marketing tools

Jangra Sphere
Índia
3 dias usando a aplicação
19 de setembro de 2023

Very happy that I've dowloaded this app to improve my customer engagement and traffic. Shivanshu has been so helpful and is very knowledgable with providing all the details and information I needed to feel comfortable and ready to set up AI Trillion on my store. I would definitely recommend this app for anyone who's looking to grow their store x10. Thank you Shivanshu! :)

Cozy Little Mama
Estados Unidos
21 dias usando a aplicação
Editado a 16 de setembro de 2023

Good Support and helpful. She is helping me throughout the process Of setting my DNS. It is also a great app to add to the shop.

Candy Candle Scent
Portugal
4 dias usando a aplicação
Questão respondida por AiTrillion 27 de setembro de 2023

Thank you for your positive feedback! We're delighted to hear our support team has been helpful in setting up your DNS. If you ever need further assistance, feel free to reach out. Here's to your continued success with us! 🌟🛍️

7 de setembro de 2023

AITrillion is an amazing app to channelize the store for optimum conversion. Pretty much all necessary apps/features are already inbuilt in this and that makes it unique, eliminating the need to use other 3rd party apps. Code is not bulky and it works on the fly. Great !!!

Danodia Foods
Índia
Aproximadamente 20 horas usando a aplicação
Questão respondida por AiTrillion 14 de setembro de 2023

We appreciate your fantastic feedback! It's wonderful to hear that AiTrillion's all-in-one approach has made your e-commerce journey smoother. We're dedicated to providing a seamless experience with efficient code and comprehensive features. If you ever have more to share or need assistance, feel free to reach out. Your success is our priority! 🚀🌟

5 de setembro de 2023

Every time I have a problem they respond very quick and kindly. I realy love the service they are giving. This is the best app for my shop

Ningen's Shop
Espanha
Aproximadamente 1 mês usando a aplicação
Questão respondida por AiTrillion 6 de setembro de 2023

🙌 Thrilled to help! We're here for you, making your shop shine. Thanks for choosing us! 🚀💖 #CustomerLove #ShopifySuccess

5 de setembro de 2023

The support I received from Shivanshu was truly great, he helped me set up AI Trillion without damaging my Email Hosting Provider, when I tried to do it myself I messed up. He really helped me out to get the program up and running! I look forward to testing out the app's many features and I'll update when I'm comfortable doing so.

Mama & Bear
Estados Unidos
7 dias usando a aplicação
Questão respondida por AiTrillion 6 de setembro de 2023

🌟 Thank you for sharing your experience! Our support team is here to ensure a seamless setup for you. We're thrilled Shivanshu could assist in getting AiTrillion up and running without any hiccups. 😊 Enjoy exploring the app's features, and we can't wait to hear your updates in the future! 🚀🛒 #SeamlessSetup #AiTrillionSuccess

25 de agosto de 2023

I love this app. It has all the bells and whistles I need to make my affiliate program what I have imagined it to be. The customer service is prompt and helpful. I will continue to us AI Trillion and I recommend it for anyone adding reviews to their site and if you have an affiliate program. Thank you!

Beauty Brains Billionaire
Estados Unidos
21 dias usando a aplicação
Questão respondida por AiTrillion 26 de agosto de 2023

Delighted you love the app! It's great to hear it's meeting your affiliate program needs. You can enhance the affiliate program with the integration of email, SMS, web push, popups and loyalty program also. Thanks for the recommendation and for choosing AiTrillion! 🌟🚀

25 de agosto de 2023

The Team is really helpful, they setup everything for me , great app. please consider this app for all in one use for email marketing, Sms marketing & loyalty rewards all in one .

Tishya Jewelz
Índia
30 dias usando a aplicação
Questão respondida por AiTrillion 26 de agosto de 2023

It's wonderful to hear that you found the team at Aitrillion to be so helpful in setting everything up for you! 🙌🌟 We're thrilled that you're enjoying the app. Your suggestion about its potential as an all-in-one solution for email marketing, SMS marketing, and loyalty rewards is greatly appreciated! Thank you for sharing your positive experience. 🎉

17 de agosto de 2023

Great and friendly communication and setup! Very excited to experience the results of this application

PureDari
Estados Unidos
11 dias usando a aplicação
Questão respondida por AiTrillion 26 de agosto de 2023

We are delighted to hear that you had a fantastic experience with the communication and setup of Aitrillion! 😃👍 Exciting times ahead as you anticipate the results from this application! 🚀

8 de agosto de 2023

I appreciate this approach to AiTrillion marketing app as it allows you to grow as your store increase in sales. The team is very supportive, knowledgeable and professional.

Novelties Galore
Trindade e Tobago
1 dia usando a aplicação
Questão respondida por AiTrillion 10 de agosto de 2023

Thank you for your kind words! We're here to support your store's growth every step of the way. 🚀🌟

4 de agosto de 2023

Support is very kind and very nice. Dropshipping modules are efective and sometimes hard to set up but on another hand set up guide is very good.

buddha´s lobby
Chéquia
12 dias usando a aplicação
Questão respondida por AiTrillion 10 de agosto de 2023

Thank you for your review! We're delighted you've found our support helpful and our dropshipping modules effective. If you encounter any challenges during setup, our detailed guide is here to assist you. Your satisfaction is our priority! 🙌🌟

12 de julho de 2023

RAS, SAV tres réactif, je pense avoir trouver la bonne app pour ce que je souhaitais faire et fidéliser mes clients. A voir avec le temps et à tester

E-comax.fr
França
Aproximadamente 2 horas usando a aplicação
Questão respondida por AiTrillion 21 de julho de 2023

Merci pour votre commentaire positif ! 🌟 Nous sommes ravis que notre application réponde à vos besoins pour fidéliser vos clients. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire. 🤝🛍️

Editado a 6 de julho de 2023

I highly recommend this app! Originally we planned on using it for only email campaigns. Once it is set up and time to go through various areas offered within this app. I was able to get rid of several other apps I didn't need. I had to reach out to customer support for an integration question. I was quickly responded to and helped with absolute satisfaction.

LustDiva.com
Estados Unidos
3 meses usando a aplicação
Questão respondida por AiTrillion 19 de abril de 2023

We're so happy to hear you've had a great experience with the app! We'll let our support team know you appreciated them. We appreciate them too 💪💖

29 de junho de 2023

Fantastic app with so many features. I was able to remove 4 apps and have just this one, cutting costs by half and it's fantastic. The support and service from staff is superb and impeccably fast. Super happy with the app so far.

Melt my Heart
Nova Zelândia
29 dias usando a aplicação
Questão respondida por AiTrillion 4 de julho de 2023

💖 Thank you for the fantastic review on Aitrillion! We're thrilled that you find our app fantastic and cost-effective. Our support is superb and fast, and we're here to help you every step of the way. 🤝😊

25 de maio de 2023

Merci à toute l'équipe, tout le monde est sympa et réactif. On a réussi à se comprendre malgré la barrière de la langue car je ne parle pas anglais, nous avons donc tout géré par mail. Mon site sera bientôt en ligne grâce à vois et j'ai réussi à faire ce que j'imaginais, sans en avoir les compétences. Merci.
Laura

mybloomerry
França
2 meses usando a aplicação
Questão respondida por AiTrillion 29 de junho de 2023

Merci beaucoup pour votre superbe commentaire, Laura! 🥳 Nous sommes ravis que notre équipe ait pu vous aider efficacement malgré la barrière de la langue. 🌍 Votre satisfaction est notre priorité numéro un! 🎯 Merci encore pour votre gentillesse et votre patience tout au long de ce processus. 🙏😊

15 de maio de 2023

I recommend the AiTrillion app for all its features, facilities and support. Not only do they help you set it up but give you great ideas to do better business!

Tammise Market
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por AiTrillion 18 de maio de 2023

We are so glad you chose AiTrillion! Thank you very much for your review, we are looking forward to helping you succeed! 🚀

8 de maio de 2023

I recently had the pleasure of using the incredible app that focuses on email campaigns, SMS, and loyalty programs, and I must say it has revolutionized the way I communicate with my customers and manage loyalty programs. This app is a game-changer for businesses looking to enhance their marketing strategies and build stronger customer relationships. The support team is also very supportive. They listen to my feedback and answer my questions on a timely manner. I really enjoyed working with them.

Qupons
Canadá
19 dias usando a aplicação
Questão respondida por AiTrillion 10 de maio de 2023

We're so happy to hear that!
Thank you so much for taking the time to leave us this lovely review 💖
Surely AiTrillion will be a revolutionary app for Shopify sellers to boost customer engagement with an Omnichannel marketing platform via Email, SMS, and Web Push in one dashboard ✨

29 de abril de 2023

I highly recommend the app ! Their support team assisted us with setup + answered all of our questions. The app has amazing features!

TheOddProfessional
Estados Unidos
4 dias usando a aplicação
Questão respondida por AiTrillion 10 de maio de 2023

Thank you so much for leaving us this review 💖
We're happy to hear that you're enjoying the app and the support team's assistance!

19 de abril de 2023

The AiT is AMAZING!!!! Whenever I have a question, I either setup a video chat or I just email and they respond pretty quickly. I will update more reviews once I get my store live and we test all the amazing things this app has to offer.

Foxy Bee Boutique
Estados Unidos
9 dias usando a aplicação
Questão respondida por AiTrillion 28 de abril de 2023

Thank you so much for taking the time to leave a review. 💖
We are so glad our team was able to provide the support that you needed.

Let us know if you need any help and our team will you grow your business. 💪

28 de março de 2023

AiTrillion is an excellent all-in-one marketing and loyalty app for Shopify stores. It offers a range of features including email marketing, loyalty program, web push notifications, product reviews, and more. The app is user-friendly and easy to navigate, and the customer support team is highly responsive and helpful. With AiTrillion, you can easily manage your store's marketing campaigns and loyalty program, and improve your overall customer engagement and retention. Highly recommended for any Shopify store owner looking to enhance their marketing strategy.

Panda Baby Co.
Reino Unido
12 dias usando a aplicação
Questão respondida por AiTrillion 19 de abril de 2023

We are so happy you are enjoying AiTrillion so far 🤗 and happy to hear that it has been easy for you to manage multiple features from just one platform.

We do have 11+ features from the Loyalty programs, reviews, email marketing, SMS, Web push, Advance product recommendations, Membership, Affiliates, and more in just one app. It will save lot of your time and cost.

Thank you so much for taking the time to leave us a review! 💖

20 de março de 2023

Alot of the user experience for any service relies on the amount of support is given. Their support service is just great. The software integrates seamlessly with the store and does not require any additional coding from my end. For now, I am happy with the product and service and will encourage anyone who is doubtful to give this product a try.

ShopSLU
Santa Lúcia
16 dias usando a aplicação
Questão respondida por AiTrillion 27 de março de 2023

We're so happy to hear you've had a great experience with the app! We'll let our support team know you appreciated them. We appreciate them too 💪💖